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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
295 Reviews

295 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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January 01, 2025

Staff was very helpful. Easy to set an appt. Only thing that bothered me was the very high cost for a new key for my jeep. Parts dept. did not ca to find out.ll me my key fo More

by rpittinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names.
January 01, 2025

Treated like they knew us before we came in. Service department was the same, I would recommend Southern to my friends!!! More

by lrcarrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Experience was great and Quentin and Hanks dedication to ensuring a good deal was admirable. Highly recommend you use them for your next car buying needs. Can’t forget Josh going to battle as well. Thanks e More

by robert haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin, Josh
December 31, 2024

Our salesman Quentin and the manager did an awesome job making the vehicle affordable for us. More

by bigbeno4111
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin
December 31, 2024

The staff was very friendly and helpful however, both times my truck was in for repair. It took almost a month. And I’m sure part of that is not just the parts but how many people they have they can actu More

by TEZELL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
December 31, 2024

From purchase to service I would highly recommend Southern. Especially Jesse Morse. He's been exceptional every time I've been in. More

by WLVSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
December 31, 2024

Service got me in at appointment time and out within an hour and a half as promised for an oil change and tire rotation. More

by Ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 31, 2024

Wonderful facility great people enjoyable experience I will be going back wonderful service technicians thank you More

by Avantichelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brinkley , Tee
December 29, 2024

Everyone was very professional. They took the time to text you so that you could keep up with what's going on with your vehicle and alerts you of any problem might be taken care of More

by MIKE1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technician that worked on my vehicle
December 29, 2024

Not much to say at this point. Last visit felt like I was cheated out of service. On The other hand, you guys did return my refund for work that I had to prove wasn't done. Origina More

by mdeneke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the repair dept not sales
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