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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
290 Reviews

290 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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January 04, 2025

Good salesman who worked with me in getting my finance. I am very happy with my truck. More

by grumpygrampy91249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Spensieri
January 03, 2025

Ty was my service advisor. He was very informative and kept me in the know the whole time! He worked with my car warranty company with me and stayed on top of things the whole More

by netashajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
January 03, 2025

Completed the work required and went above to make sure everything was working thr way it is supposed to. More

by JEREMYSBLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 03, 2025

Southern Chrysler Dodge Jeep Ram of Newport News promptly completed my request for an oil and filter change. All staff members were very courteous. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 03, 2025

Customer service rep by great but I’m having bring the car back for the same problem that I ironically brought it in for . Don’t have time and I live in Hampton so this is a major inconvenience More

by SPCLKZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine
January 01, 2025

Treated like they knew us before we came in. Service department was the same, I would recommend Southern to my friends!!! More

by lrcarrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Experience was great and Quentin and Hanks dedication to ensuring a good deal was admirable. Highly recommend you use them for your next car buying needs. Can’t forget Josh going to battle as well. Thanks e More

by robert haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin, Josh
January 01, 2025

Staff was very helpful. Easy to set an appt. Only thing that bothered me was the very high cost for a new key for my jeep. Parts dept. did not ca to find out.ll me my key fo More

by rpittinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names.
December 31, 2024

The staff was very friendly and helpful however, both times my truck was in for repair. It took almost a month. And I’m sure part of that is not just the parts but how many people they have they can actu More

by TEZELL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
December 31, 2024

From purchase to service I would highly recommend Southern. Especially Jesse Morse. He's been exceptional every time I've been in. More

by WLVSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
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