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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
290 Reviews

290 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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January 10, 2025

Service was well discussed and dependable . Problems occurred and they were handled to my complete satisfaction More

by r_woodfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

A person answered the phone and I was able to make an appointment. I dropped my auto off the night before and got it back by 3 pm the next day. I was able to talk to the mechanic and get all questions an More

by pattyfsmith56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Service always does a quality service on my Jeep Gladiator , I trust their workmanship and their waiting guest room is awesome! More

by ERNIERIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Spensieri, Al Flores, Rabih Kassam, Ronald Vega
January 09, 2025

They are professional, knowledgeable and fast. I will always recommend them to others looking for vehicles. More

by SHONA.BEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

always fast and courteous I have been a customer here since 1997 would definitely recommend More

by BYRON.LINEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine
January 09, 2025

Service writer was very professional and informative. Vehicle was in and out in a timely manner More

by bfmc35plumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Tippett
January 06, 2025

Great service, I was pleased with this location. Thank you for helping me with my car. More

by BABBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
January 05, 2025

Professional, clean and had part I needed. Quick turnaround. Friendly staff. A bit pricier but they got me in right away. More

by Bethblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
January 05, 2025

So happy that Jermaine is back ! !! This dealership had some very bad customer service issues . I had been trying since July 2024 to get a piece replaced on my jeep . I called Friday More

by Donna
Recommend Dealer
Yes
Employees Worked With
Did not work with this dept
January 04, 2025

Everything was right on time. Scheduling was extremely easy. Jesse was knowledgeable and kept me informed. More

by gotstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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