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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
455 Reviews

455 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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May 19, 2025

Excellent customer service! Handled the issue with my vehicle on the spot. Wenatchee above and beyond More

by melmoe24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

They were attentive to what I was looking for and exceeded my expectations in providing customer service More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akbar
May 17, 2025

Thank you for the excellent customer service. I was acknowledged within a minute and in and out as soon as possible. More

by WOODSM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Been coming to this dealership for 19 years, leasing and buying cars. Seems like the Customer Service has declined. From not getting return phone calls in a timely manner to asking for my car to be courtesy More

by JUAN.DEJESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Professionals all around that location, courteous, kind, friendly, and knowledgeable. The only place I prefer to do my oil change is at this location! More

by LQTRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Customer focused and competent. All knew their roles and communicated and executed perfectly. Would return More

by mcgonagle88
Recommend Dealer
Yes
Employees Worked With
Cleon, Ann and Shaneka
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2025

Service excellet. Was even refered to the right person in the body shop. Thank you More

by mobleip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

They was very helpful and got my car fixed and cleaned out faster. Thank you. More

by mary.el53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2025

Prompt, efficient, quick service. And Lafeyell was pleasant as well as gave me good service. More

by PK
Recommend Dealer
Yes
Employees Worked With
Lafeyell.
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 14, 2025

Great service, fair price, in and out in a reasonable amount of time. Cleon and team kept me informed throughout the process. More

by mccouchn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleon Skinner
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