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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
290 Reviews
Call Service Center (757) 854-6981

290 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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January 31, 2025

The best customer service of all Jeep stores in Hampton Roads. Very courteous service staff More

by Brett.whitney0
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 31, 2025 -

Brett.whitney0 responded

Great staff, great service!

January 30, 2025

They have been excellent in handling everything I've needed. From routine maintenance to service issues. More

by WLVSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Morse
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January 30, 2025

The system with texting and keeping the customer updated is the very BEST I’ve seen. More

by ralph.brea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician
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January 30, 2025

Very fast service got my car back faster than expected. Will return in the future More

by melissastpierre1964
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon almendarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carter
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January 24, 2025

got est for repairs on 02 chry van , then got a call mechanic ordered wrong parts & the cost went up $1400.00, my van with parts removes (you got me). At the cost of labor the mechanic should know the r More

by WHITSEND606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY BROWN
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We appreciate your feedback and are eager to better your return experience.

January 22, 2025

Had appt at 830,they got me right in, and were done before I knew it. AWESOME SERVICE! More

by RBEACH17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 21, 2025

I had my car inspection this January i told them to check my fluids she said it has been done but i need certain things flush i said what can i get done 1st 1/19/25 my engine light came on the coolant is lo More

by SPGPRETTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

"SPGPRETTY1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 21, 2025

I like taking my car there they do good work and the service is good. I will recommend them to other people. More

by SAMBUTJOHN1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 21, 2025

The work was done as asked and the service personnel was very pleasant to work with. More

by michaelsprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellamy
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 21, 2025

Pleasant service personnel and speedy appointment. Not sure issue was resolved but time will tell More

by jjgeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Vega
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Jan 24, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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