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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
315 Reviews

315 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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February 19, 2025

I greatly appreciated the updated that Jermaine provided me through his texts throughout the day - I was kept updated and he answered all my q More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine
February 19, 2025

Kept me informed about my vehicle, was most satisfied with the level of service. Thank you. More

by GCROWDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great customer service they were quick to get my truck in the shop and out. More

by Phoenixraven484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Dropped off December 24th, took over a month, had it 2 days & returned it, still waiting More

by seanpdolan71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Very professional and courteous to me. Jermaine took into consideration what I believe to be the issue with my vehicle and further confirm the issue as well as identifying a related issue More

by AHARRI2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
February 15, 2025

Bait and switch. Tell you one thing and do another. I don't think the guy is experienced. More

by SPREZ1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

From the service desk to the techs in the back, everyone is professional and does great work More

by hmcardle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feaster
February 14, 2025

Excellent experience in all my dealing with the service department I highly recommend the dealership More

by JFRESCHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

My state inspection was out of date and I needed and oil change (I work on base and they can deny you access with an expired state inspection). I showed-up Monday morning at 7:00 without and appointment. Ms More

by jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya Feaster
February 11, 2025

I was there on time and was out on time as promised. Service was performed as needed. More

by sternefam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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