Southern Chrysler Dodge Jeep Ram Newport News - Service Center
Newport News, VA
115 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center
Service I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers More
Unbelieveable repeat service!!! Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took goo Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took good care of me getting me finished 3 hours early. He is one of the reasons I continually return to POMOCO for service and sales!!! More
Best service in town. Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the goo Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the good work. Thank You. Ron Dziechciarz More
Excellent customer service every time Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recomme Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recommended repairs that I might need in the need future. More
Excellent experience. Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and k Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and keeps the customer aware of status. More
Service I have always had a great experience with the Pomoco team. It is obvious that customer satisfaction is their number one concern, and they hire knowled I have always had a great experience with the Pomoco team. It is obvious that customer satisfaction is their number one concern, and they hire knowledgeable technicians. The Service team is friendly and always willing to do whatever it takes to get problems handled quickly and efficiently. They are very professional, and everyone works and communicates together well. I will be a lifetime customer! More
Soft Top Help, Thanks So Much I bought a new jeep from Hall and had a soft top problem. I didn't want to drive the hour back to hall for them to fix it so came to you guys. The thr I bought a new jeep from Hall and had a soft top problem. I didn't want to drive the hour back to hall for them to fix it so came to you guys. The three guys that helped me fixed my soft were awesome. They didn't have to help but they gave me their time and fixed it and let me know that my soft top was missing some straps that I wouldn't have known if it wasn't for them. Since leaving I have called Hall and told them about the straps and they are mailing to me. Long story short I was very impressed and all future buys, I will come straight to you guys. You guy earned my business. Thanks so much. P.S. I think I checked the three right employees bellow but I could be wrong I didn't write down their names, I was going off the pictures. Thanks Again More
"we're all busy around here" Had an appointment to have my oil changed. I stood in the service entry area for 10 minutes while one service manager checked someone in and the othe Had an appointment to have my oil changed. I stood in the service entry area for 10 minutes while one service manager checked someone in and the other sat there flipping through paperwork. Never once was I greeted or asked if I had been helped. Another customer came in and he hesitantly assisted him. After seeing this I figured I needed to help myself if I wanted help. I asked if he was busy our could he cheek me in. His rude response was that they were all busy. I asked if he coold check me in as was now 10 after my appt. He reluctantly did check me in and my simple oil change took an hour to complete. After reading all the rave reviews, I expected better. More
Highly recommend Pomoco of NN for any of your service needs for your Chrysler group vehicles. They went above and beyond what a normal dealership would do to fix my 2014 Jeep Cherokee and get me back on needs for your Chrysler group vehicles. They went above and beyond what a normal dealership would do to fix my 2014 Jeep Cherokee and get me back on the road. Thanks to Dennis and the Blue Team for the great work they did on my Jeep. More
Outstanding service and very professional. Great prices on cars and service (parts and labor). Very friendly and most definitely helpful. Work completed on time. Keep up the good work. on cars and service (parts and labor). Very friendly and most definitely helpful. Work completed on time. Keep up the good work. More