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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.1
115 Reviews

115 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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April 30, 2015

Service I have never been so pleased with the service. I trust everyone at Pomoco. They truly go above and beyond to take care of their customers More

by Lpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Flynn, Lee Higgs
April 24, 2015

Unbelieveable repeat service!!! Had set up appointment as I was about to head out of town....arrived early hoping to get in a little early, and my team leader really, REALLY took goo More

by Stricker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Lawson, RoSean Kemp
April 22, 2015

Best service in town. Jeff Anton is the best service advisor I have ever come in contact with. He is very professional and knowledgeable about your vehicle. Keep up the goo More

by mopar guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lawson, Angelo Argyropoulos, Jeff Anton
April 21, 2015

Excellent customer service every time Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recomme More

by fusion417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Higgs
April 20, 2015

Excellent experience. Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and k More

by Camp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Higgs
February 06, 2015

Service I have always had a great experience with the Pomoco team. It is obvious that customer satisfaction is their number one concern, and they hire knowled More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RoSean Kemp
November 25, 2014

Soft Top Help, Thanks So Much I bought a new jeep from Hall and had a soft top problem. I didn't want to drive the hour back to hall for them to fix it so came to you guys. The thr More

by Russell Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones, Evan Lewis
July 07, 2014

"we're all busy around here" Had an appointment to have my oil changed. I stood in the service entry area for 10 minutes while one service manager checked someone in and the othe More

by jakesabin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis brousseau
Jul 17, 2014 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Mr. Sabin, Our Service Manager (Bobby Bowen) has trying to contact you by phone to discuss this matter and to apologize for your inconvenience. As you mentioned, this is not at all how our customers should be and have been treated (by the prior reviews). We take our customers' reviews very seriously and please give us the chance to apologize properly by contacting Bobby at 757-369-3565. Pomoco has built a reputation in the Hampton Roads area above our competitors for our prompt and competitive service and I do hope you will give us another opportunity to prove this to you. Thank you, Jim Blankenship Pomoco Auto Group

December 27, 2013

Highly recommend Pomoco of NN for any of your service needs for your Chrysler group vehicles. They went above and beyond what a normal dealership would do to fix my 2014 Jeep Cherokee and get me back on More

by Abkshelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Brousseau, Dennis Brousseau
March 30, 2013

Outstanding service and very professional. Great prices on cars and service (parts and labor). Very friendly and most definitely helpful. Work completed on time. Keep up the good work. More

by Ibcrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TobyJordan, Chris Setterholm, Dave Lawson, Dave Lawson, Toby Jordan, Chris Setterholm