Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Misdiagnosed the problem, and gave me an outrageous quote to fix my vehicle. I will never visit this dealership again. to fix my vehicle. I will never visit this dealership again. More

Quick turnaround even with the snow shutting down the area. Worked with my warranty to cover services as well area. Worked with my warranty to cover services as well More

Jesse always displays excellent customer service. He, and the Southern CDJR team take great care of my van. They always teach me something new about my van, and I trust their knowledge. He, and the Southern CDJR team take great care of my van. They always teach me something new about my van, and I trust their knowledge. More

My vehicle was promptly serviced during my scheduled service. I was in and out in about thirty minutes. The facility is clean and the advisors are courteous. service. I was in and out in about thirty minutes. The facility is clean and the advisors are courteous. More

Jamie was great to work with. Always kept me up dated about everything and the final result was fabulous. Always kept me up dated about everything and the final result was fabulous. More

Great customer service. Intake was great and the service department contact me to explain the work that needed to be done Intake was great and the service department contact me to explain the work that needed to be done More

They really came through in an emergency situation. Very professional ( Germaine) and respectful. Best service I have had since you changed fromPomoco Very professional ( Germaine) and respectful. Best service I have had since you changed fromPomoco More

I feel like they didn’t really give the time for my car problem just ordered the radio to get us out their hair!!!!! The problem wasn’t only the radio, it was the climate it would also cycle through A/C problem just ordered the radio to get us out their hair!!!!! The problem wasn’t only the radio, it was the climate it would also cycle through A/C and heat just like it would cycle through the channels on the radio. Granted it hasn’t done it since the installation of nthe new radio, so I am very hopeful that they made the right choice…. More

explained the problem, technician solved the problem and explained how it happened and to where to find item in setting for correcting issue. Shanka Bellomy was very helpful and kept me informed as to explained how it happened and to where to find item in setting for correcting issue. Shanka Bellomy was very helpful and kept me informed as to progress and explained to me what the technician did; also showed me where things were in the car settings folders More

My 2020 RAM 1500 engine died at only 68000 miles. Needed a new engine. They worked with me and Chrysler to cover most of the cost to replace it. Wonderful job talking and working with the service rep Needed a new engine. They worked with me and Chrysler to cover most of the cost to replace it. Wonderful job talking and working with the service representative to make replacing the engine more affordable than I could have imagined. I have been taking my vehicles to the Southern family of dealerships in the area for years and always have a good experience with their service and sales teams. More