Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Friendly and professional service. I was kept well informed about my service for a recall issue. I was kept well informed about my service for a recall issue. More

The customer Service was great. Very Friendly and good to deal with. Kept me informed of what was going on. Very Friendly and good to deal with. Kept me informed of what was going on. More

Lafayell was awesome. Super friendly and efficient. The dealership does need to fix their phone system though because it hangs up after a couple of rings when you try to r Super friendly and efficient. The dealership does need to fix their phone system though because it hangs up after a couple of rings when you try to reach the service department. It's been broken since Southern took over More

Cost to much for repairs. The labor charges are ridiculous, and parts cost more than on the outside The labor charges are ridiculous, and parts cost more than on the outside More

Great service, fair price, in and out in a reasonable amount of time. Cleon and team kept me informed throughout the process. amount of time. Cleon and team kept me informed throughout the process. More

Great customer service. Clean waiting area and fairly quick service. I brought my vehicle in for an oil change and state inspection. But I needed my transmission (speed sens Clean waiting area and fairly quick service. I brought my vehicle in for an oil change and state inspection. But I needed my transmission (speed sensor?) checked due to some erratic gear shifting the day before. Nothing came up in the diagnostic. Headed north for a work trip (~650miles) today. Fingers crossed! More

They are very helpful. They knew exactly what we needed. Very knowledgeable with any questions we had. They knew exactly what we needed. Very knowledgeable with any questions we had. More

This place is great, since Southern took it over it’s been fantastic. Reminds me of Pomoco when they owned it which is when I bought my truck. Staff really tries to make sure you’re satisfied. I will kee been fantastic. Reminds me of Pomoco when they owned it which is when I bought my truck. Staff really tries to make sure you’re satisfied. I will keep coming back for all my truck needs,great people More

Easy, friendly atmosphere Knowledgeable, quick service Professional staff, honored my contract from checkered flag Jessie is the man Professional staff, honored my contract from checkered flag Jessie is the man More

Worst communication, over priced, non confident, slow subpar service writers and mechanics, push up selling too much subpar service writers and mechanics, push up selling too much More