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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.1
114 Reviews

114 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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December 21, 2024

Truck was towed to this dealership and 14 days later I was able to get it back. Not sure of all the real reasons, was told fuel pump could have been bad and could not obtain one until 8 days later. More

by ECRESWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, then Jay
December 21, 2024

Staff was excellent. Restroom super clean. Waiting area, TV, drinks very nice. Excellent. Great place More

by SLINDSAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff in Service, super nice
December 21, 2024

Ty did an amazing job helping me! Everyone was no nice and the lobby area is beautiful! More

by brookealyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
December 19, 2024

Quick and easy service center! TY Brown did outstanding with both appointments, great communication and professional service. Appointments were available within 48 hours of my requ More

by ROBERT BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY Brown
December 17, 2024

I had a wonderful experience in and out in a hour! !! Kudos!!! To my service advisor More

by Deb1564453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya Feaster
December 16, 2024

I loved the visit. The wait was not long at all and the service was great. More

by W.JOHNSON618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

It took too long for an oil change when I had an appointment and arrived early More

by mikelynntaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
December 14, 2024

I was disappointed by the fact that they did not find out what was wrong with my van.Had the car towed there they saw that it did not start but when the technician checked it 2 days later it was not repeatin More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
December 13, 2024

I would definitely recommend the dealership for purchasing and maintenance of a vehicle. They are knowledgeable efficient and timely. More

by SHONA.BEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
December 13, 2024

I scheduled an oil change and it was completed early, expertly and professionally. I will be returning. More

by markl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service & Sales
1
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