Southern Chrysler Dodge Jeep Ram Newport News

Jeff Flynn was fantastic to work with. He is a great asset to Pomoco! I have recommended friends to work with him in the future! asset to Pomoco! I have recommended friends to work with him in the future! More

I never have a bad experience at this service department. I bought my SUV there when it was a Lincoln dealership in 2003 and it is the only place I have had it serviced at. Just because they don't sell Linco I bought my SUV there when it was a Lincoln dealership in 2003 and it is the only place I have had it serviced at. Just because they don't sell Lincoln's there anymore I will continue to have my car serviced there. More

I worked with Toby as I have been doing for over 10 years. He is the reason I use POMOCO. I have had terrible experiences with 5 star folks and wil not use them on the road. Toby has always done exc years. He is the reason I use POMOCO. I have had terrible experiences with 5 star folks and wil not use them on the road. Toby has always done excellent work and I trust him to be honest with me on what I need. Rick Starr provided a car for use during the repair. He is an exceptional employee that cares deeply about the outcomes at POMOCO. Knowing that we were looking for a small car, he allowed us to use the Fiat. If I were 20 years younger it would have been a player. More

I had occasion to visit the Pomoco Newport News Dealership on February 28, 2013. Dealing with cars is not my forte. However, I appreciated the fact that Mr. Brousseau explained the work to be don Dealership on February 28, 2013. Dealing with cars is not my forte. However, I appreciated the fact that Mr. Brousseau explained the work to be done in a clear and concise manner - in layman's terms! It turns out a part had to be ordered and they kept me well informed every step of the way. Every one was quite pleasant even down to the courtesy shuttle drivers. I was highly satisfied with the service and will continue to do business with Pomoco! More

I thought Tim was very professional. My truck required several items - Oil change, Inspection, and 50,000 Maintenance. In the past this work had been completed before noon (if I brought a vehicle in by 8 several items - Oil change, Inspection, and 50,000 Maintenance. In the past this work had been completed before noon (if I brought a vehicle in by 8:30). On 5 March it wasn't done until 1:30 P.M. That may not have been excessive since I don't know what problems may have been found, but we have always taken a vehicle in and then done scheduled business and shopping and then picked the vehicle up. At noon Tim advised the vehicle would be finished about 2:00 P.M. Since my wife has COPD we decided it best go home and let her rest and then go back to pick up the truck when it was ready. The problem was - that entailed another 30 mile round trip. Otherwise I cannot find anything to which I could make a complaint. John Grant More

Saturday afternoon/March 2, 2013 I walked over to the Saturday afternoon/March 2, 2013 I walked over to the Sales area with Andrea from Service; I had spoken to Dennis, my team service manager; my 13 y Saturday afternoon/March 2, 2013 I walked over to the Sales area with Andrea from Service; I had spoken to Dennis, my team service manager; my 13 year old Dakota has been draining me for some time; I brought with me my W-2s and I was ready to buy. Dennis told me to buy a used vehicle with time still on the factory warranty and to purchase the Pomoco Warranty. Dennis is a man I trust; I have worked with him for years. The people in the service department are fantastic and I rely on their honesty and I depend on their loyalty to me and vice versa. Jeff Flynnwas introduced to me, but he was working with two other clients; I had my mug of coffee; he showed me where to sit, and assured me that it would not be too long before he could spend a few minutes getting to know me; which he did. I spoke to Ms. Beverly, the receptionist, and I felt very unpressured and comfortable; Jeff would stop by and I said I was going outside to look at the selections. I had mentioned I was looking for a SUV type of vehicle. Again, no rush, no pressure; this customer was very relaxed. Hmm, no wonder Pomoco Sales are high. Customers are treated respectfully and not pushed. I leisurely strolled to the long row of fine looking cars; I saw three I liked; one was a red shiny 2011 Nissan "Rogue." I perused the white paper with its information. When I returned to the showroom floor, Jeff at once came over, and asked, "Well, did you see anything you liked?" "Hmm mmm. The red one!" "Ah, the Nissan." Shortly after, it was at the front of the building and Jeff and I were on a short drive, conversing easily as the soon-to-be mine red Rogue was driven around the block. Oh, YES, I bought it. Bill and Jeff did the obligatory paperwork; Melissa informed me about the "Auto Armor" Ultimate Protection package; hey, that is a great program. I just bought a drop-dead gorgeous red hot car and I had two red cars before and red does fade. Great deal, Melissa and Pomoco! Customers do not have the time to read brochures; you did the work for me and then offered the service with a smile! Thank you! Jeff stayed late as I spoke to my Allstate insurance company; yeah, wouldn't you know! They had to ask me questions I had no answers for, right! Jeff had the answers...all of 'em! Hey, that is premier service! Went out to take my new car home and Jeff informs me it takes the lower rated gas! Huh? Wow! At 22-24 miles per gallon! No fiscal cliff here! Is Jeff like "Superman?" Whoa! Geepers! I am already saving $$$$$. OK, let's recap: friendly and courteous staff that is not pushy; ;large selection; no wasting time with paperwork; optional programs and information provided so the customers don't have to read brochures and posters; helps you with insurance inquiries; while you are waiting your turn, checks up on you so you know you are still valued. Hate to break it to you, Pomoco Used Car Sales...You are the B E S T! I would not type if I did not believe it. Thank you all so very much. Respectfully yours, (Ms.) Patti Hores More

Pomoco's body shop is first rate. I decided to add a custom hood and spoiler to my 2011 Dodge Challenger and entrusted the Pomoco body shop with the task. The results were timely, perfect, and reaso custom hood and spoiler to my 2011 Dodge Challenger and entrusted the Pomoco body shop with the task. The results were timely, perfect, and reasonably priced. The parts look as if they were painted and installed at the factory! Jane the shop manager is great to work with and Chase is the best painter in the business, bar none! I personally recommend them for any upgrades or repairs - you will not be disappointed! Ray Putnam More

Rick Oram provides outstanding maintenance and repair on my vehicle and has done so for many years. I know he cares about my vehicle. Rick is very professional and courteous. I wouldn't take my vehicle t my vehicle and has done so for many years. I know he cares about my vehicle. Rick is very professional and courteous. I wouldn't take my vehicle to any other location. More

Always extremely friendly and easy to work with, explains all items perfectly. Very accomodating when it comes to scheduling appointments. Regarding sales, very nice to work with as well all items perfectly. Very accomodating when it comes to scheduling appointments. Regarding sales, very nice to work with as well More

Fair treatment by this dealership. They have earned our business by being good to deal with and personable. Dennis is the man to work with! business by being good to deal with and personable. Dennis is the man to work with! More