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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,209 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,209 reviews
October 07, 2014
Best dealer experience I've ever had! First of all, I generally rate car shopping and buying as one of my least favorite activities. Maybe I should change that to reflect before I started First of all, I generally rate car shopping and buying as one of my least favorite activities. Maybe I should change that to reflect before I started my relationship with Pomoco on Jefferson Avenue. I consider it a relationship even though it is a business transaction. They are in business to make money...nothing wrong with that in my opinion. The devil is in the details though and it's all about how I'm treated as I commit to spending my hard earned money. I started doing business with Pomoco back in 2008. I had bought a 2008 Jeep Wrangler Unlimited at another dealer down the road. Not long after I bought the Jeep, Pomoco and the other dealer swapped some brands they were selling and I ended up at Pomoco for service. From the beginning, I was treated like I bought the Jeep from them. My first great experience was with service with Jeff Anton. Jeff is the man as far as I am concerned. I trust my vehicles with him when I bring them in for service. He was the main factor when I traded my 2008 Jeep in for a 2011 Jeep Wrangler Unlimited. My experience with Jeff caused me not to even think of taking my business anywhere else. My 2011 purchase introduced me to the sales team at Pomoco. I also worked with Dave Lawson for the first time. As the General Sales Manager he could have left everything to his sales force but he quickly solidified my positive impression of Pomoco. Dave has always struck me as honest and genuinely caring to find the right car and best deal for his customer. Another shining star at Pomoco. Fast forward to last month, September 2014, and we were back at Pomoco car shopping. It started out with my daughter looking to buy a car. She had her mind made up for either a hemi Challenger or Charger. She settled on a 2014 Charger. That's when we met Keith Jones. Keith treated my daughter with dignity and respect. Others may have passed her up and dismissed her. Keith worked with her to pick out the car she wanted. Dave worked out the best deal for her on the financing. At the same time I had the team appraise my Jeep for a trade in. They offered me exactly what I had in mind and what my internet research placed the value at. So, after some test drives I settled on a 2015 Chrysler 200S. With my Jeep worth way more than I owed on it I had no problem closing the deal on a new car. One week later, we were back looking for something for my wife. She had been driving the same car for the last 14 years and since it was our 37th anniversary, I wanted to surprise her. We went back to Keith thinking we wanted a Fiat for her. Dave graciously allowed her to take one home and drive it to work the next day. Mean while Dave kept sharpening his pencil and thinking what he could do for her. When we came back the next evening with the Fiat, Dave had a bright red 2014 Dodge Dart sitting up front. Knowing that red was her favorite color car, he had worked out a deal we couldn't pass up so we bought the Dart instead of the Fiat. So three cars in about two weeks speaks volumes about how we feel about Pomoco. We will continue to do business with them, especially as long as Dave, Keith and Jeff are there. There are others there and I am sorry I can't remember their names. The entire staff makes us feel welcome. Like I said at the beginning, they are in business to sell cars. I don't mind them making a honest living. That is what makes America great. I was not paid to write this review and if your mileage varies from mine, so be it. As far as I'm concerned, I'll keep going back to Pomoco. Dave Lawson, Keith Jones and Jeff Anton.....thanks for treating me and my family with honesty and respect. It's paying big dividends for you. PS....Dave I hope Cathy didn't embarrass you with that hug....LOL. You really made her happy with the red Dart! Ted and Cathy More
by TedRoberson
Employees Worked With
Jeff Anton, Keith Jones, Dave Lawson, Dave Lawson, Keith Jones, Jeff Anton
Helpful August 06, 2014
Mr and Miss Gill We very please with the customer service so please that my wife cried because she was so happy with the purchase these guys were awesome and I will re We very please with the customer service so please that my wife cried because she was so happy with the purchase these guys were awesome and I will reccommend all my friends and family there way. Thanks for making our buying experience the best keep up the good work. More
by Marshall gill
Employees Worked With
Dave Lawson and Evan Lewis , Dave Lawson, Evan Lewis
July 07, 2014
"we're all busy around here" Had an appointment to have my oil changed. I stood in the service entry area for 10 minutes while one service manager checked someone in and the othe Had an appointment to have my oil changed. I stood in the service entry area for 10 minutes while one service manager checked someone in and the other sat there flipping through paperwork. Never once was I greeted or asked if I had been helped. Another customer came in and he hesitantly assisted him. After seeing this I figured I needed to help myself if I wanted help. I asked if he was busy our could he cheek me in. His rude response was that they were all busy. I asked if he coold check me in as was now 10 after my appt. He reluctantly did check me in and my simple oil change took an hour to complete. After reading all the rave reviews, I expected better. More
by jakesabin
Employees Worked With
Dennis brousseau
December 27, 2013
Highly recommend Pomoco of NN for any of your service needs for your Chrysler group vehicles. They went above and beyond what a normal dealership would do to fix my 2014 Jeep Cherokee and get me back on needs for your Chrysler group vehicles. They went above and beyond what a normal dealership would do to fix my 2014 Jeep Cherokee and get me back on the road. Thanks to Dennis and the Blue Team for the great work they did on my Jeep. More
by Abkshelby
Employees Worked With
Dennis Brousseau, Dennis Brousseau
December 08, 2013
Both Angelo and Dave were wonderful to work with, and most importantly they were fair. I am enjoying my new Dodge Dart, and would definitely buy from them again. most importantly they were fair. I am enjoying my new Dodge Dart, and would definitely buy from them again. More
by DartFan
Employees Worked With
Angelo, Angelo Argyropoulos
September 01, 2013
Kevin Steele is the man! Knowledgeable, not pushy. Despite the Labor Day rush, he answered every e-mail and responded to every phone call. He worked to find the truck I wanted. Overall a very positi Despite the Labor Day rush, he answered every e-mail and responded to every phone call. He worked to find the truck I wanted. Overall a very positive experience at Pomoco and Kevin was key to it all. More
by Nik_W
Employees Worked With
Kevin STeele, Kevin Steele
July 30, 2013
This was a return trip to Pomoco. Purchased a Grand Marques there in 2003. That was a good experience; thus a reason to return. We had looked at a different car at another dealer Saturday morning. (I h Marques there in 2003. That was a good experience; thus a reason to return. We had looked at a different car at another dealer Saturday morning. (I had done a lot of research online). That dealer was "pushing" certain cars - at least I felt so. Chris Santos greeted us at the door. A great guy and very low key in his approach (which we liked). We settled on a Town and Country minivan. The price was acceptable and the finance experience was better than the other dealer. We actually got a car with MANY more extras for less money than the "other" brand and dealer. Pomoco gave us a fair price and that was it-pure and simple. As mentioned, I had done much research and had a good idea of what I could get on trade in and what the new car would cost. More
by rsbrooks
Employees Worked With
Chris Santos
July 03, 2013
I was really just coming in to price out a new truck. I had my eye on the new trucks for quite some time especially since they have the best gas mileage on top of everything else Dodge Ram. The salesperso had my eye on the new trucks for quite some time especially since they have the best gas mileage on top of everything else Dodge Ram. The salesperson I first started with over the internet I met in the lot and she walked me around their ample inventory, but the one I wanted with the things I wanted in it just wasn't there. That was when Dave brought me and my wife into his office and built my truck, priced it out cheaper than what USAA could get for me, and I was hooked :-) Dave told me that for a nominal $50 he would order my truck with everything I desired on it and it would be here in 6-8 weeks! He said that if it doesn't work out that the truck I built was so nice that he could easily sell it on the lot. My mind is screaming NO WAY!! That is MY truck! :-) This has been one of the most pleasent experiences to date buying a vehicle hands down. I have had the experience of feeling "dirty" buying a car, or feeling pressured, but none of that with Dave Lawson and his people at POMOCO. Thank you all so much and I will definitely recommend you to all my friends! More
by cw3mjg
Employees Worked With
Dave Lawson, Millie, Melissa, Gina, Dave Lawson, Millie Snyder, Melissa Taylor
April 30, 2013
Wish to thank Chris and all of the "folks" at POMOCO for the years of excellent servicing of my Dodge. When it came time to purchase my new 2013 Dodge Journey, Chris was of "GREAT" help in makin POMOCO for the years of excellent servicing of my Dodge. When it came time to purchase my new 2013 Dodge Journey, Chris was of "GREAT" help in making the selection and financing go very smoothly. Have been a Chrysler/Dodge owner for the past 43+ years and haven't seen such a "Great" Team as POMOCO. Keep up the "Great" job and looking forward of years of your fine dealership "Servicing" of this vehicle. Jeff & Joan Hughes More
by vajhughes
Employees Worked With
Chris Santos
April 16, 2013
The best experience you could ever have buying a car...as soon as we got there Chris came up and greeted us and asked what we were looking for (which was a challenger) I told him he put me right in the car.. soon as we got there Chris came up and greeted us and asked what we were looking for (which was a challenger) I told him he put me right in the car...he showed me the features it had on it and walked me through it..we test drove it I liked it then I bought it simple as that...he is a great salesman! He makes sure that's the car you want, he's not pushy like other dealers...its nice not to have someone breathing down your back when looking for a car I highly recommend Chris santos when buying your car from pomoco. More
by Marcusallen93
Employees Worked With
Chris santos
