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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,209 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,209 reviews
October 15, 2014
Patient and forthright Kevin Steele found the RAM that fit my family's needs. He was patient and didn't try to push anything I didn't want to buy. I will definitely go to Kevin Steele found the RAM that fit my family's needs. He was patient and didn't try to push anything I didn't want to buy. I will definitely go to Pomoco and work with Kevin the next time I need a vehicle. More
by Nik_W
Employees Worked With
Kevin Steele
Helpful October 15, 2014
Pomoco service department is the reason I come back The service dept is the best reason to buy a car here. I have been coming back to this dealership since 2000 because of the service from one employee, The service dept is the best reason to buy a car here. I have been coming back to this dealership since 2000 because of the service from one employee, Lee Higgs, and his team.. The service dept I started with was the former lincoln mercury dept. After purchasing jeep and Chrysler products from the same dealer and a Hampton Pomoco dealer, I returned to the service dept that has consistently had customer service at the top of their priority list. The administration staff, led by Rick Starr, is also very good and Rick exhibits great customer service. It may be the sales staff that interact first with a potential customer, but after the sale, the real dealership is the service department...the staff, the mechanics, the parts people, these are the heart of the enterprise and because of them, I have bought 4 new cars from Pomomo. More
by Ebw
Employees Worked With
Kevin Steele, Lee Higgs, Rick Starr
October 15, 2014
The Most pleasurable experience, I had a great experience . Kevin Steel made all the difference in buying or not. Kevin was so nice and caring. he was patient, and explained everyt I had a great experience . Kevin Steel made all the difference in buying or not. Kevin was so nice and caring. he was patient, and explained everything about the car I liked.in an easy way for me to understand. that meant a lot to me.. he was not a fast talker, but an easy one. I have and will highly recommend this dealership. Every part of this experience was a pleasure. and leaving that day I not only got the car I wanted but I also left there making a new friend. THANK YOU KEVIN for everything you did.. Bobbie Marshall. More
by bobbie.marshall2
Employees Worked With
Kevin Steele
October 15, 2014
Charles Kevin Steele was very professional as well as polite during the completed time I worked with Kevin. He ensured that the car was cleaned when picked up Kevin Steele was very professional as well as polite during the completed time I worked with Kevin. He ensured that the car was cleaned when picked up and fixed 2 items on the car. I find Kevin to be the most Professional person!!! I would give Kevin a 11!!!! Charles gault More
by CharlesGault
Employees Worked With
Kevin Steele
October 14, 2014
Outstanding Customer Service With all of the chaos surrounding the purchase of a new car, I could not have felt more relaxed and at ease with Nina Hines as my point of contact. Ni With all of the chaos surrounding the purchase of a new car, I could not have felt more relaxed and at ease with Nina Hines as my point of contact. Nina is EXTREMELY friendly and sets the standard for customer service. She is not pushy or over bearing but rather allows the customer to take their time and waits patiently to answer any questions. She always has a smile on her face and was accommodating toward every request. If she did not know the answer, she took charge to find out as soon as possible. She took numerous calls from me and answered each one with the utmost respect and integrity. I can honestly say that Nina was the main reason I stuck with Pocomo and decided to purchase my vehicle from this dealership. I am writing this response because Nina deserves the recognition for being the best representative at a dealership I have ever encountered. I encourage the management team in charge of Nina to use her as an example of how it should be done. THANKS NINA!!!!!! More
by benjamin.millard.96
Employees Worked With
Nine Hines, Nina Hines
October 14, 2014
Wonderful customer service! We worked with Kevin Steele and had a wonderful experience in buying our two new cars. We have also worked with RoSean Kemp, who provided great custom We worked with Kevin Steele and had a wonderful experience in buying our two new cars. We have also worked with RoSean Kemp, who provided great customer service. More
by deidremiles
Employees Worked With
Kevin Steele, RoSean Kemp
October 14, 2014
A joyful buying experience. I have never been so impressed with a dealership. The team was friendly, knowledgeable and very attentive to detail. Kevin, was the consummate profe I have never been so impressed with a dealership. The team was friendly, knowledgeable and very attentive to detail. Kevin, was the consummate professional! I will always use Pommoco. More
by Allen Jones
Employees Worked With
Dave Lawson, Cindy Borrelli, Kevin Steele
October 14, 2014
The Best! This is the third vehicle my family has bought from this dealership and the 2nd with Kevin as our salesman. Kevin is awesome. He doesn't use the ste This is the third vehicle my family has bought from this dealership and the 2nd with Kevin as our salesman. Kevin is awesome. He doesn't use the sterotypical approach auto salesmen are known for and that makes me uncomfortable when shopping for a vehicle. He was very knowledgeable and helpful with both vehicles. When I decided to purchase another vehicle through Pomoco I asked for Kevin by name because I knew I would get straight and honest facts. Every time I go there I get a simple hello and the same friendly service from everyone. They act like they've known me my whole life. They're great! Thanks for everything you do. More
by louise.person
Employees Worked With
Kevin Steele
October 14, 2014
2014 Jeep Grand Cherokee I purchased a new 2014 jeep Grand Cherokee last December from Kevin Steele and Pomoco and had a very nice experience and their customer service has be I purchased a new 2014 jeep Grand Cherokee last December from Kevin Steele and Pomoco and had a very nice experience and their customer service has been excellent. More
by joe.costanzo
Employees Worked With
Kevin Steele
October 14, 2014
patient service and financing options are good Kevin did an excellent job helping me showing me the features of the vehicle I was interested in. He was very patient kind and friendly never pushy or Kevin did an excellent job helping me showing me the features of the vehicle I was interested in. He was very patient kind and friendly never pushy or rude. I would definitely go back and send others to to him as well. Financing did a great job as well. More
by bonita.sharee
Employees Worked With
Kevin Steele
