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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,784 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,784 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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June 16, 2025
Service Advisor Paul McManuls is the best and the main reason why I continue to come here. Always strait forward and never pushing anything. Love the fact I can ask him questions and he will always take reason why I continue to come here. Always strait forward and never pushing anything. Love the fact I can ask him questions and he will always take the time to answer them. Top Notch More
by tallon.kevin
Verified Customer
June 16, 2025
Came to pick up my jeep at delivery and the inspection was expired. Service took 5 minutes and had it rectified. was expired. Service took 5 minutes and had it rectified. More
by heater20
Employees Worked With
Other Employees :
Chris Northrop
June 15, 2025
It was good. They got the job done and was very very polite and professional They got the job done and was very very polite and professional More
by derrickmullen80
Employees Worked With
June 14, 2025
All they care about is the payment. Customer waits and gets silly excuses. Go Pepboys…. Customer waits and gets silly excuses. Go Pepboys…. More
by SABBIRHAIDER
June 14, 2025
1) the reminder/confirmation text included an old address where they no longer handle customers. “For Dodge/Ram : 1717 S Military Hwy, Chesapeake, VA 23320” 2) when I pulled up to the service department I where they no longer handle customers. “For Dodge/Ram : 1717 S Military Hwy, Chesapeake, VA 23320” 2) when I pulled up to the service department I got in line for the only employee there. Turns out she was just for express and pointed to another advisor after rudoey explaining to me that was not her job and she only does Express check ins. 3) I waited for 1:45 before the cashier called me up, dance me my keys, and said I was good. I had to read the report to see what happened. Only the parking sensor was diagnosed and they had to order the part. They did not change the oil like I had scheduled and verified at check in. I told the advisor who then apologized and promised it would be quick. I waited again for another hour. 4) when I asked about the sensor repair, I was told it would take at least one full day and they had no loaner vehicles available. 5) this is a brand new truck with 6k miles and shouldn’t have any issues nor should I have an issue getting a loaner at the dealership I purchased the truck at two months earlier. The “free” oil change ended up costing me 3hrs of my time and was not worth it at all. More
by jstruthers92
Employees Worked With
I don’t remember his name.
June 14, 2025
Great customer service n timing is great also. Clean device department n waiting area. Thank you Clean device department n waiting area. Thank you More
by trukissfan76
Employees Worked With
June 13, 2025
The service was great they were very helpful even though it was a struggle they helped me get a new key. it was a struggle they helped me get a new key. More
by Randygreenwald
Employees Worked With
June 12, 2025
I wouldn’t recommend a dealership because I was told one thing about the return of my vehicle and I received something differentelse also had a fuel pump replaced, and I was not returning the amount of gas thing about the return of my vehicle and I received something differentelse also had a fuel pump replaced, and I was not returning the amount of gas that I had in my fuel tank More
by ernestmcclee
Employees Worked With
