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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,060 Reviews

2,060 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 22, 2024

Web site is broken. I was unable to make appt without calling help desk and chatting with someone. As it was, I wanted to have my oil changed at VB location, but had t More

by robert.herzog@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
September 20, 2024

My expierence with the service department was spot on. Very informative, communication was great and the service was performed in a timely manner. More

by en1_sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service department
September 19, 2024

Thank you for resolving this issue with our car, your staff was awesome and very helpful and supportive. More

by carolynlatham24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel
Sep 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 19, 2024

Outstanding service by my service advisor, very professional and nice. Kept me informed on status of my truck More

by macadoo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed short young lady with short hair cut
Sep 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 19, 2024

Great service never had a problem everyone was courteous and professional. Would recommend service department to everyone More

by JIFFY927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mcmanuel Service department
Sep 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 18, 2024

The service was excellen. I have go back to the hospital after I picked up the car More

by wgood007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2024

Considering they are revamping the check in area, all was fine! The write up was smooth and helpful. Seemed a tad long waiting for just an inspection, but all went down without a hitch. More

by Robert Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabell Concepcion
September 16, 2024

Greenbriar Dodge did a fantastic job on my last service I would strongly recommend them to work on your ram truck. They were very professional and kept me updated on my service. More

by abroyston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Great fast service and friendly people keeps you informed, only place I take my car More

by GOLFDOG413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
September 16, 2024

Customer service was excellent and it was a great experience working with. Customer service Thank you. More

by act.walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara was my Customer service helper
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