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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,251 Reviews
Call Service Center (757) 424-4600

2,251 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 03, 2023

Damaged paint on vehicle when in for repair and have not followed up and will not call back More

by light97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Thompson
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Oct 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Light97" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 02, 2023

Some how a clasps was broken and zip tied and management didn't replace it. More

by dease13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Dease13" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 02, 2023

They are very professional! They call when your vehicle is ready. They give you a good estimate on the wait. They walk to the waiting area to get you when your vehicle is finish More

by XXSOSTR3XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Collins
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October 02, 2023

Professional and efficient service and quality. The dealership has always taken care of my maintenance requirements. More

by SRWILK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris- service
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Oct 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 01, 2023

The dealership in Elizabeth City had my truck for a month and told me it needed a new transmission but finally told me after 4 weeks they had nobody to work with the warranty people so they did nothing... I More

by KEVINSBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Blankenship
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Oct 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 01, 2023

I enjoyed my experience with southern Chrysler jeep except a few work that I ask for but will discuss at my next appointment, thanks More

by valentinacosta7414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 29, 2023

Great Service. If we were going to buy another car it would definitely be from here. More

by christopher.m.hickok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from Service Department
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Sep 29, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 29, 2023

Customer service was very good. Everybody was nice. My vehicle was done quickly I have no complaints about it. More

by thomas2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Sep 29, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 28, 2023

I was greeted by name upon arriving. Outstanding customer service! The service was completed in a timely manner and was well done. More

by KBROWN_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Sep 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 28, 2023

They are very thorough and kept me updated on each step of my vehicle status. More

by mdslade71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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