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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,412 Reviews
Call Service Center (757) 424-4600

2,412 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 12, 2024

Over all it was good. It was good waiting two days for my vehicle was a disappointment but. The service was great and will be back More

by herbert.robles
Recommend Dealer
Yes
Employees Worked With
Barbara
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 12, 2024

Good I'm at work They always do good work and take care of the customers More

by lshelor
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

The staff is overworked. They need more help Paul does all the intake for customers. I'm not sure what the other people do but they sit around and are unable to assist custom More

by marsha.mosser
Recommend Dealer
Yes
Employees Worked With
Paul
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 12, 2024

My car is still unrepaired at the shop. I would like for someone do something and get this figured out. More

by Robrosa12383
Recommend Dealer
No
Employees Worked With
Alex and Chris
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Robrosa12383" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2024

The appt went well, however my engine light is still on after they said it was a software update needed More

by jillnlord
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 12, 2024

Paul is Always Courteous, friendly and his CUSTOMER SERVICE is A1. Out of the 18 years we have been dealing with Chrysler Paul has been one of the best employees though our entire ownership of 2 Chrysl More

by tranupachild
Recommend Dealer
Yes
Employees Worked With
Paul
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 12, 2024

The service department was very diligent is handling my issue. They seemed to care about my concern and wasted no time finding a solution. More

by HAWKINSRN1
Recommend Dealer
Yes
Employees Worked With
Barbara
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Processes & customer service have improved to nearly perfect since covid.... Knowledgeable Professional Friendly Premier More

by iamacullens
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 12, 2024

Very prompt and efficient service. Friendly staff Kept me updated the whole time. I will be back More

by nancy.mcmanu
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

It was good The service advisor went over what I wanted and got the work done in a few hours. More

by praisejesusfriend
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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