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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,251 Reviews

2,251 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 26, 2023

This dealership is Great! Very professional and very helpful! Paul McManuells helped me out a lot, keeping me informed about my vehicle and even doing some research for me! M More

by Jp77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pau McManuells and Crystal Carrick
Oct 26, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2023

To get thru the phone tree is a mess and is my only complaint on this. More

by ECLECTIC_DESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Oct 26, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 25, 2023

Paul in service was very help full in providing me direction as to what to do. More

by mhg1now
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanules
Oct 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2023

This place has great customer service! I definitely plan on using them for all my car needs More

by jkirklan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 24, 2023

New 2023 dodge ram that has remote start and app issue . 3715 miles can't have a peace of mind because because Noone can figure out problem. Open 4 cases with I.T department not to happy they won't me to do More

by forrnene66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Forrnene66" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 24, 2023 -

forrnene66 responded

Barook Greene 2016 tanner court Virginia Beach VA 23464 757 532-2931 Key fob Remote app do not work consistently I emailed you guys back with contact info

October 23, 2023

The upmost professional customer service! I can always rely on Southern Chrysler Dodge Jeep Ram to take care of my Ram! More

by MoparMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

October 23, 2023

Excellent service department. Received top notch service from Barbara McMasters who worked doggedly to ensure my vehicle was properly serviced on Chrysler's (Stellantis?) Lifetim More

by DOWNS_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMasters
Oct 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always appreciate your continued loyalty and support!

October 22, 2023

I shave been a customer with southern Chrysler jeep for over five years and they have provided outstanding customer service with the maintenance and upkeep of my vehicle. More

by HANNAH062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara and Paul
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 21, 2023

Courteous service, forthright communication, and able to answer all the questions I had about things that needed to be replaced. Thank you very much. More

by NAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

October 21, 2023

Great and outstanding job, I would recommend them 100 times over and over again. Excellent More

by GEORGEDEKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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