Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

I called and text asking for someone to call me in reference to some issues I was having with my car right after my oil change . I still haven’t receive a call nor text and it’s going on 1 week so ple reference to some issues I was having with my car right after my oil change . I still haven’t receive a call nor text and it’s going on 1 week so please don’t bother calling me now More

Excellent service. Had appointment set but ms Emilie was able to get me in for my oil change same. To me that is dedication and service. Had appointment set but ms Emilie was able to get me in for my oil change same. To me that is dedication and service. More

Dropped my truck off for a 10am appointment. Was called at 3 saying it was ready, when I showed up they hadn’t even started working on it. Ended up leaving at 5pm. The next morning all my oil ha Was called at 3 saying it was ready, when I showed up they hadn’t even started working on it. Ended up leaving at 5pm. The next morning all my oil had drained out due to my “brand new” drain plug being stripped More

They where very accommodating to me and went out of their way to shuttle me and my boys home even though it was after the regular shuttle times. I suggest that the shuttle times be added to all the SHAG serv way to shuttle me and my boys home even though it was after the regular shuttle times. I suggest that the shuttle times be added to all the SHAG service websites to prevent this issue from occuring again. More

My service advisor was helpful, knowledgeable, and kind. Thank you for the pointers and taking care of my car. I trust y’all. Thank you for the pointers and taking care of my car. I trust y’all. More

Service department was excellent all work was completed on time everyone was great especially Chris Blankenship on time everyone was great especially Chris Blankenship More

The service department completed service to my vehicle in a timely manor and provided great assistance with recommended maintenance. a timely manor and provided great assistance with recommended maintenance. More

Service department took care of the issue with my truck and I am very satisfied with the work. and I am very satisfied with the work. More

From my Service Advisor (Paul) who is the best, to the service department personnel, they always do a great job!!! service department personnel, they always do a great job!!! More

The lounge has a half-broken TV, smells like a public restroom, and the chairs are very uncomfortable. When I purchased my vehicle it was possible to request a loner if the service was going to take a co restroom, and the chairs are very uncomfortable. When I purchased my vehicle it was possible to request a loner if the service was going to take a considerable amount of time. Since that is no longer offered, customers either have to wait in the nasty lounge or have a contingency ready. More