Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Never been there for service. They assume because I bought a truck from Southern, I would bring my truck there for service. They even scheduled a service appointment for me at my They assume because I bought a truck from Southern, I would bring my truck there for service. They even scheduled a service appointment for me at my request which I never requested. I only bought a truck from Southern because they had a TRX. I cancelled some worthless warranty's they tricked me into buying over 2 months. The warranty's still have not come off my loan. Now I have to go back there and find out how the finance director screwed up a simple cancellation. The entire process of dealing with Southern has been a nightmare !! More

lack of communication during the 5 weeks, no return phone calls and the wrong part was ordered. calls and the wrong part was ordered. More

Excellent in and out of the dealership. Great job! Again thank you very much.Peace! Great job! Again thank you very much.Peace! More

I didn't have an appointment it was my son. Get your act together know who the customer is. Get your act together know who the customer is. More

My car gets free oil changes and tire rotations. My son took it in for this, but they only changed the oil. One of the service people called me the next day to ask how the service was and I expla My son took it in for this, but they only changed the oil. One of the service people called me the next day to ask how the service was and I explained my dissatisfaction. The phone call got disconnected and she never called me back. The time before this, I received several phone calls and emails to remind me to rate the service advisor with highest rating. This time I didn’t even get a phone call back to apologize or attempt to remedy situation More

As usual, the service and Customer Service is Fantastic. We have been coming to this dealership for over 25 yrs. Have bought several vehicles and Southern never disappoints, always going above & beyond. Fro We have been coming to this dealership for over 25 yrs. Have bought several vehicles and Southern never disappoints, always going above & beyond. From Sales to service, Southern Chrysler Dodge Jeep Ram Greenbriar delivers ABOVE & BEYOND. More

Awesome experience. Great work and on time. Had all parts for recalls. Definitely would come back Great work and on time. Had all parts for recalls. Definitely would come back More

This dealership is Great! Very professional and very helpful! Paul McManuells helped me out a lot, keeping me informed about my vehicle and even doing some research for me! M Very professional and very helpful! Paul McManuells helped me out a lot, keeping me informed about my vehicle and even doing some research for me! Much appreciated! My second visit was shortly after, needing an Oil Change, this time Crystal Carrick took care of me. She was Awesome! She got my oil changed in record time, explained all maintenance checks that were done, and signed me up for an Oil Change plan that saved me money, I don’t think the visit could have gone any better!!! Thanks to all Reps, Staff and Technicians for your hard work, integrity and dependability! More