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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,250 Reviews
Call Service Center (757) 424-4600

2,250 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 01, 2023

I don't like the fact that I didn't but a chrysler that I have to be treated differently. I paid for what u sold me. More

by benitafreeman51
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 01, 2023

Alway fun and nice customer service … anticipating which duck I will get next time I go there More

by Deborah Phipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Deborah!

November 01, 2023

They did what they needed and had it done in a timely manner and were courteous and helpful. More

by TSIMON0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

IF I COULD LEAVE ZERO STARS I WOULD. I literally purchased a Jeep from you all returned it and then flew to North Carolina to buy the same exact Jeep same year same color from another de More

by Tre
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blankenship zero stars. Crystal zero stars.
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tre" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2023

My service advisor, Paul, was outstanding, as always! He was very attentive and informative with each step in the process. More

by BACHMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 31, 2023

I was greeted immediately and the service that I had received was absolutely superb...thanks More

by MRJROBERTS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 31, 2023

Been tacking my vehicles to this dealership for years. I would not take them anywhere else More

by Poked by coconut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabelle
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2023

Paul did a great job getting what I needed done before I went on a road trip! More

by gammiepattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul : Service
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 31, 2023

It was a very pleasant experience…my service writer was very nice and helpful I dropped my vehicle off with no appointment and got it back the same day as promised…thanks, I’ll definitely keep coming bac More

by jimold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young lady’s name
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 30, 2023

As usual, Paul took excellent care of me. This was an extended warranty issue on my radio and he did all the leg work to get it covered. The techs were great and had my car ready the same d More

by nancy.mcmanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
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