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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,096 Reviews

2,096 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 17, 2023

Got me in quickly, performed services quickly, and were polite and helpful. I will continue to use these services. More

by mccallistercory02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2023

Chris B was excellent, gave the "just in case" expecting just in case not covered but it was and I was able to get inspection done also. More

by CYNTHIA.BASNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

August 17, 2023

Staff was extremely friendly and informative in addition to knowledgeable. They were able to answer several questions without looking it up Which I tried to do via the Jeep user guide. More

by PMERZ1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2023

The Team at Southern Chrysler Jeep - Greenbrier were extremely helpful and we would definitely by a truck from them again. More

by lambertmrret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winfred Toney, Frank Stacier
Aug 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again, Marc!

August 17, 2023

Service conducted as needed to ensure proper vehicle operation. Cost of cabin air filter replacement was a little high priced but overall great job as usual. More

by VABCH1744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

August 17, 2023

Second Service appointment for this Jeep at your service center, both with Ariel my service advisor. She was spot on in ensuring that I was well informed, of the cost before work was explained and agreed up More

by chiefmac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Aug 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again, Gerard!

August 16, 2023

My car is still broke and check engine light on after 1200 and no car for weeks!! More

by hcccck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Hcccck" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 16, 2023

We arrived and was told it would be about a 1 1/2 hour wait. How pleasantly surprised that at 1 hour our service had been completed. Great! More

by DCANTERBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Gregg
Aug 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2023

Took my Jeep in and told them rear differential light was on last oil change. They unplugged it and said it was fixed. 2 days later light came back on. Drove in and lady was rude and said they couldn’t look More

by DANMORELAND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanken was the device advisor. Not the one I had an issue with
Aug 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Dan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 14, 2023

The work was pretty decent I thank you for the word that you did I enjoy your business More

by IRVINGW065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Markel Bell, Stacy Gregg
Aug 14, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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