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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,096 Reviews

2,096 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 26, 2023

Like get copy of what was check the twenty star check. It might 26 star check More

by lhewitt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Aug 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

August 25, 2023

Andrey is great, process was easy, long but good. Will look to buy my next car from Andrey! More

by DENISENY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2023

Didn’t care for tactics used to make LoJack, etching and paint protection a mandatory purchase. Salesman did a great job. More

by bavest442
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 25, 2023

Awesome job, Thank you Paul for your awesome job of getting my service put through and keeping me up to date on what was going on. Thank you service technicians for doing a great job. More

by PJPGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the service department
Aug 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 25, 2023

I had great experience. They were kind to squeeze my state inspection and quick as well. More

by tine2485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Aug 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2023

Professional and courteous during check in and also throughout maintenance being down on my vehicle More

by gcvbtubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Aug 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 23, 2023

Staff is super friendly and helpful. We had an unplanned trip and got an oil change without an appointment and in less than 2 hours. More

by rbyam76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2023

I was able to get a last minute appointment and the service was quick and affordable More

by WILLIAM.CLAUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Aug 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2023

The service went well however, when it was time to get my vehicle the service person gave the wrong person my vehicle paperwork and the customer asked me if my last name was Brock. I’m not use to this type o More

by PENNYBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service person name
Aug 22, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 20, 2023

Every time I go in for service it lasts a minimum of 3 hours to get an oil change done. This last time I scheduled a week in advance (in person, because the service department is terrible at answering cal More

by ktown_beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul (service)
Aug 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Ktown_beastf" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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