Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,096 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Like get copy of what was check the twenty star check. It might 26 star check It might 26 star check More
Andrey is great, process was easy, long but good. Will look to buy my next car from Andrey! Will look to buy my next car from Andrey! More
Didn’t care for tactics used to make LoJack, etching and paint protection a mandatory purchase. Salesman did a great job. paint protection a mandatory purchase. Salesman did a great job. More
Awesome job, Thank you Paul for your awesome job of getting my service put through and keeping me up to date on what was going on. Thank you service technicians for doing a great job. getting my service put through and keeping me up to date on what was going on. Thank you service technicians for doing a great job. More
The service went well however, when it was time to get my vehicle the service person gave the wrong person my vehicle paperwork and the customer asked me if my last name was Brock. I’m not use to this type o vehicle the service person gave the wrong person my vehicle paperwork and the customer asked me if my last name was Brock. I’m not use to this type of service from here. The service write up people are usually very aware of their customers. Outside of this issue everything else went well. More
Every time I go in for service it lasts a minimum of 3 hours to get an oil change done. This last time I scheduled a week in advance (in person, because the service department is terrible at answering cal hours to get an oil change done. This last time I scheduled a week in advance (in person, because the service department is terrible at answering calls, or responding to voicemails) to get an oil change, tire rotation, and state inspection, THEY also wanted to get an appraisal done, which they scheduled 4 days in advance. I arrived and checked in at 8:15, 15 minutes before my appointment, they didn't get done with my car until 11:00. They still didn't do the appraisal which took them till 12:00 to finish. I finally got my keys in which I just left. Someone called me around 2:00 to remind me that I had an appraisal scheduled and they didn't see that I had showed up. It has been a month and I haven't heard what my appraisal was. I dread having to get service done at this location. But in order to keep their warranty, it's required. This was just one of several bad experiences at Southern Greenbrier. More