Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Very quick and extremely well done service for a vehicle not purchased at Southern. I was impressed. not purchased at Southern. I was impressed. More

The service was awesome. I would recommend to other people I know. thank you very much. I would recommend to other people I know. thank you very much. More

Great resolution by general management on price to repair my Jeep Wrangler. Thanks.for your consideration. my Jeep Wrangler. Thanks.for your consideration. More

The work was done quickly and the people were friendly and and the waiting was great and and the waiting was great More

Always drive an hour to get serviced at this dealership from NC because the people are terrific, make great recommendations to keep my jeep running great! from NC because the people are terrific, make great recommendations to keep my jeep running great! More

They failed to properly fix the initial issue, forcing me to bring my car back multiple times. *Poor communication- I had an appointment on the 5th of December at 8:30 AM, when I got there, I was informed t to bring my car back multiple times. *Poor communication- I had an appointment on the 5th of December at 8:30 AM, when I got there, I was informed that it would take up to 72 hours before I would get a diagnostic of the issue. If I would have been informed that I would have to leave my vehicle there I would have made plans on get back to work. The staff was very dismissive and unhelpful when I asked questions about the repairs needed. I was informed that I needed to change out the thermostat and that I had a slight oil leak coming from the valve cover, I paid for the repair, $1,200. I DIDN’T have any oil leaks before I took my car to be repaired but after that repair was completed, I spotted oil leaks on my driveway. I believe it was a failure to fix the original problem. *Lack of transparency- I returned to the dealership to get it rectified and they said that the oil leak is coming from my oil pan gasket, and it would be another $1,200 to get it repaired. The service clerk said it may have been caused when they did the first repair. Essentially, I felt like they were taken advantage of me and not properly informed throughout the repair process. More

Bought a new truck, instantly went into the shop for repair, still do not have my truck back a week later. About to cancel the entire purchase. repair, still do not have my truck back a week later. About to cancel the entire purchase. More

They got me in and out of service in a reasonable amount of time on the day of the service. of time on the day of the service. More

Caught a significant issue during an oil change and got me back in the road in a couple of days in the midst of the holidays! me back in the road in a couple of days in the midst of the holidays! More

Paul was extremely helpful and informative And service was prompt and efficient Happy New Year was prompt and efficient Happy New Year More