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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,250 Reviews
Call Service Center (757) 424-4600

2,250 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 05, 2023

Brian is always a pleasure to work with! Always communicates and always a quick turnaround with service! More

by tanksmom1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2023

I really appreciate that when I make an appointment for an oil change that I don’t have to wait 2 hours. Great job getting the service done in under an hour. Thanks! More

by mjtodd68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2023

Southern has very good service as much as it is always quite a ride for me. More

by John V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support.

November 03, 2023

Efrem Huger was really a lot of fun to work with. He was very product savy and made deal go smooth. Would recommend him to others More

by toymangreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 03, 2023

The workers were very friendly. The service was fast with a little wait even though they were busy. More

by ndjordan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara or Deborah
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 03, 2023

Stopped in yesterday so they could make my issuer right after I had picked it up last weekend. More

by marcimcgetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2023

I was very pleased with Crystal Carrick! I have not been a customer long and have not had the greatest experience with your service department and Crystal changed my mindset when I visited a More

by nettie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Annette!

November 02, 2023

Dealership did an excellent job of completing the service request on my vehicle and meeting my expectations. More

by FULFORD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2023

Always pleased with the service and prompted. Paul in service is always courteous, taking the time to explain everything and make recommendations. He's awesome!! More

by sandflea726
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service. Don't recall his last name
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 02, 2023

Absolutely the worst experience I have ever dealt with a dealership. Horrible service and management More

by bgetz88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Bgetz88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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