Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Made appt for two issues and specifically described both. Was told to go to the wrong location when the appt was confirmed. Then was told they didn't have enough workers to look at both issues and I would ha Was told to go to the wrong location when the appt was confirmed. Then was told they didn't have enough workers to look at both issues and I would have to come back. Brake noise was dismissed as something all cars have despite there being a TSB for similar years. Had my vehicle most of the day and never called or texted when they were done, but they claimed they did. One issue (warranty work) was done well. More

Very polite ,knowledgeable friendly people. .let's you know when have a recall all in all very good service.. .let's you know when have a recall all in all very good service.. More

You guys where great customer service was excellent very helpful you guys are the best helpful you guys are the best More

Good for the on-site aspects. But bad experience with (telephone) communication. Difficult to get in touch by phone, ending up with voice mail. On earlier occasion I wanted to But bad experience with (telephone) communication. Difficult to get in touch by phone, ending up with voice mail. On earlier occasion I wanted to make an appointment, but despite serval voice mails left nobody called back, so I went elsewhere. This time setting up appointment worked, but then I couldn't get ahold of anybody to check if car was ready as planned, and only received feedback NEXT DAY after leaving additional messages (causing disruptions on my end) More

Ariel was very helpful and professional. I had my car’s oil changed in record time, and picked it back up within an hour and a half! Great job by all! I had my car’s oil changed in record time, and picked it back up within an hour and a half! Great job by all! More

Vehicle was in for warranty repair and sustained paint damage from service techs while being repaired damage from service techs while being repaired More

Professional, caring, friendly, excellent service. I have always been impressed with your dealership. I will definitely keep you in mind if I make another vehicle purchase. I have always been impressed with your dealership. I will definitely keep you in mind if I make another vehicle purchase. More

Good customer service from paul. He always Kept me updated on my truck. And had it ready for the day I needed it back. He always Kept me updated on my truck. And had it ready for the day I needed it back. More

About to pick up my truck today after its been sitting at the shop and I been getting the run around about its status. I bought two trucks from this place and refuse to by another from there. I'm going to ha the shop and I been getting the run around about its status. I bought two trucks from this place and refuse to by another from there. I'm going to have it towed to another repair shop. I'm DONE More

I'm done with this survey, this is the second or third survey request for the same service survey request for the same service More