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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,246 Reviews
Call Service Center (757) 424-4600

2,246 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 10, 2024

Easy to work with, great communication, great experience Very happy with my experience Will return More

by Billyd3989
Recommend Dealer
Yes
Employees Worked With
Emmalee
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Prompt, professional, knowledgeable and always willing to help me Prompt, professional, knowledgeable and always willing to help me More

by Matthew.c.rivera
Recommend Dealer
Yes
Employees Worked With
Barbra! The best and I look forward to working with her every time I go to Southern
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

Went for my state inspection, got charged for it despite having lifetime state inspections on my car, called the service department and didn't get a follow up call or a voicemail More

by carolinekjarvis
Recommend Dealer
No
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Caroline. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 10, 2024

I told her I was told to see the cashier, she glared at me and said 'yourname'? And then rolled her eyes, as if I should have known that was the information she needed to find my car. I dont work there and More

by jemory54
Recommend Dealer
No
Employees Worked With
The cashier in service department
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Jemory54" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2024

Quick and on time. Was not expecting to be in and out as quick as I was, especially for a Saturday More

by bbyrds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

Quick and easy walk in service for an oil change. Staff was very friendly. App I will definitely return to this location. More

by jeremylargey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Great place to take your car to. The folks are just very warm and extremely helpful! Highly recommend them to anyone. More

by clementehall54
Recommend Dealer
Yes
Employees Worked With
Barbara and Arielle Extremely nice and professional ladies who go the extra miles to assist me. Praise God for both of them!
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

Took a long time together and appointment and it took a week for minor repairs. So far repairs seem to have been done well More

by stern_phx
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Total professional customer service! As always, total professional customer service from start to finish. Brian Peterson and his kicked it threw the uprights! More

by MoparMan
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Drive 2 hours paid a toll I called before I came and the dealership stated I didn't need an appointment. I got there at 3:00 and a rude lady said they were closed when I was told they stayed open until 6. More

by kelley6
Recommend Dealer
No
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Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Kelley6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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