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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,564 Reviews
Call Service Center (757) 424-4600

2,564 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 23, 2024

Our service writer is very knowledgeable about our vehicles and keeps us in the loop about what is going on and when to expect the vehicles More

by evasco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

Professional and accommodating; exercised continuous follow-up with me advising on the status of my vehicle More

by ladnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer supervisor
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Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2024

My car was not leaking coolant Before I dropped it off, but when I picked it up, I was told I had a coolant leak More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bennie Tate
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Gvozdevskiy, Kyle McKenzie
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Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"NONE23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 21, 2024

Thus particular dealership does great work. Quick but done right. Hospitality has been superb. Top Notch. More

by Qcap25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul (5☆Champ)
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Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2024

Brian is professional as always. He is great with communication and helping the customer get the correct services. More

by michellemhanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
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Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2024

Even though the normal service center is under renovations, the temp setv up was welcoming and clean More

by mgccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 19, 2024

Very nice service follow up on service Paul service writer very helpful person,very professional all others people very helpful too. More

by JPARLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2024

The worst experience I have ever had. Barbara lies and never communicates. Parts miraculously appear as soon as you find your own. So they can charge more perhaps?Had my car for almost 2 More

by pamela.hamlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
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Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Pamela. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 19, 2024

Friendly and helpful staff. Kept me informed abut the service of my 2008 Dodge Ram 1500. More

by japhillips2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 18, 2024

I always receive great service at the Greenbrier jeep. Construction made things a little bit confusing this time around, but hopefully things get back to normal soon More

by wl_music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara service advisor
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