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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,060 Reviews

2,060 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 04, 2024

Great job all female service department team when you walk in ! Great awesome job ladies ! More

by Herbachef31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
October 04, 2024

Great service from start to finish. Called and explained everything to me and delivered my vehicle to me More

by mupright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great Service. Questionable Customer Service and Explanation of coverage. Charges were different from original estimate More

by DADAVISJR01
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara was rep, not Mr Murphy
October 03, 2024

Your service team is always great. Personally, Paul is the biggest reason I keep coming back in. Always goes out of his way for me and treats me like a friend not just a customer More

by idcnavydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
October 02, 2024

I have always found that they do good work. Never had to go back because a job was not done properly. More

by S.ANDAL53
Recommend Dealer
Yes
Employees Worked With
Do not know any names.
September 30, 2024

Great service by the team at Southern! I was super impressed they took steps to minimize rainfall into my open jeep from torrential storms that came through after the express service was c More

by MCQUEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

They were quick and thorough, able to get me in as a walk in. Thank you More

by cornerstoneservicesmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Overall the service desk was good but the check out to pay your bill and get your car back left a lot to be desired. The most frustrating part was getting my vehicle back with greasy hand prints everywher More

by toddshively08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Work was completed promptly with no issues whatsoever. The staff was courteous and also knowledgeable. More

by TOM.MODLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I must admit this was the first time I have came to the dealership since Southern bought out GBD and had a good experience. I use to dread coming back after the buyout b/c it was ALWAYS a negative experien More

by alisalynn1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Ashley or April I can’t remember
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5
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