Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,060 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Great service from start to finish. Called and explained everything to me and delivered my vehicle to me Called and explained everything to me and delivered my vehicle to me More
Great Service. Questionable Customer Service and Explanation of coverage. Charges were different from original estimate Questionable Customer Service and Explanation of coverage. Charges were different from original estimate More
Your service team is always great. Personally, Paul is the biggest reason I keep coming back in. Always goes out of his way for me and treats me like a friend not just a customer Personally, Paul is the biggest reason I keep coming back in. Always goes out of his way for me and treats me like a friend not just a customer More
Great service by the team at Southern! I was super impressed they took steps to minimize rainfall into my open jeep from torrential storms that came through after the express service was c I was super impressed they took steps to minimize rainfall into my open jeep from torrential storms that came through after the express service was completed. More
They were quick and thorough, able to get me in as a walk in. Thank you in. Thank you More
Overall the service desk was good but the check out to pay your bill and get your car back left a lot to be desired. The most frustrating part was getting my vehicle back with greasy hand prints everywher pay your bill and get your car back left a lot to be desired. The most frustrating part was getting my vehicle back with greasy hand prints everywhere and the discovering a hose was not put back how it should have been and was dangling down be the radiator fan. I shouldn’t have to reassemble my car and clean it after bringing it in for work. More
Work was completed promptly with no issues whatsoever. The staff was courteous and also knowledgeable. The staff was courteous and also knowledgeable. More
I must admit this was the first time I have came to the dealership since Southern bought out GBD and had a good experience. I use to dread coming back after the buyout b/c it was ALWAYS a negative experien dealership since Southern bought out GBD and had a good experience. I use to dread coming back after the buyout b/c it was ALWAYS a negative experience … but this time The lady that checked me in and the lady that checked me out were both amazing… they were super friendly, greeted me with a smile and you can tell they actually wanted to be there… hopefully this will be the beginning of a better relationship because the last few experiences were a nightmare More