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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,088 Reviews

2,088 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 19, 2024

Friendly and helpful staff. Kept me informed abut the service of my 2008 Dodge Ram 1500. More

by japhillips2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Very nice service follow up on service Paul service writer very helpful person,very professional all others people very helpful too. More

by JPARLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2024

Brian is professional as always. He is great with communication and helping the customer get the correct services. More

by michellemhanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2024

The worst experience I have ever had. Barbara lies and never communicates. Parts miraculously appear as soon as you find your own. So they can charge more perhaps?Had my car for almost 2 More

by pamela.hamlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
Oct 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Pamela. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 18, 2024

I always receive great service at the Greenbrier jeep. Construction made things a little bit confusing this time around, but hopefully things get back to normal soon More

by wl_music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara service advisor
October 18, 2024

Friendly staff and only took about an hr for the oil change. No issues. Thank you More

by Matt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

They are always so fast while also being friendly. They never try to tell me things need to be done that don’t. And they keep my beautiful baby running smoothly. More

by ALIBCAT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysha Goode & the older gentleman who greeted me
October 17, 2024

I had my transmission repaired here and it was a horrible experience. The communication with the manger and service technician was terrible. Ive been trying to get in contact with them because the transmis More

by Syncity32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy and Barber
Oct 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Syncity32" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2024

Everything went well from the first call through my pickup time. Everyone was great including a phone call follow up More

by parrothead13541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The service was the best I ever seen I was in and out in under 30 minutes. More

by willdogg1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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