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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,243 Reviews

2,243 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 27, 2024

Dealership has been great but we are having too many issues with our Wagoneer. Barbara has been great and Is helping anyway she can. More

by jamesh98
Recommend Dealer
Yes
Employees Worked With
Barbara
February 27, 2024

They were very helpful on letting me know what needed to be done and when it would be done. Everything was done in a timely manner and I had my car back in time to pick my kids up from school. More

by sky-high87
Recommend Dealer
Yes
February 27, 2024

It was awesome! Barbara was very, very helpful, nice, and amazing! I would refer a friend and family member to your dealership. More

by Abbieglenn30
Recommend Dealer
Yes
Employees Worked With
Barbara
February 26, 2024

Always good service except they don't reset the service reminder light in my vehicle. I also liked it when I could call the service department and actually speak to someone. More

by ruthcrews
Recommend Dealer
Yes
February 25, 2024

Good experience, I bought my previous vehicle from them and I feel very confident dealing with them. They are honest and trustworthy. More

by benniewoods
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
February 24, 2024

Okay ? ? It was a worthwhile experience. I recommend the service department. Good job folks. More

by keith
Recommend Dealer
Yes
Employees Worked With
I don't
Feb 23, 2024 -

keith responded

This review process is a pain in the butt. Too demanding. It encourages customers to ignore it.

February 24, 2024

Been waiting for a paint warranty repair since September 2023. No resolution so far and no follow up to get it corrected. More

by nyharris
Recommend Dealer
Yes
February 23, 2024

Accurate, knowledgeable, and quick They had my service done very quickly on a short staffed Saturday! Excellent customer service! More

by mynewlife4me
Recommend Dealer
Yes
Employees Worked With
Emmillie Knoll
February 23, 2024

Dropped off vehicle at end of service work day. I Received a prompt phone call early in the morning the next day with a quote for service I requested to include additional recommendations for neede More

by ronidia
Recommend Dealer
Yes
Feb 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 23, 2024

I was very pleased with the service and the time of service for my company truck More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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