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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,095 Reviews
Call Service Center (757) 424-4600

2,095 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 07, 2023

The lady (sorry I can't remember her name) in the service department scheduled my appointment to fit my schedule and the time to replace the fuel filter was pretty quick. More

by MARSHRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See my comments
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Nov 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

November 06, 2023

Mike owen is useless doesn't communicate and has failed to deliver mutiple times while having my truck in for repairs. The technicians, if you can call them that, are the worst, i had to show them the 1/4i More

by shelderman82
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 06, 2023

Crystal Carrick provided excellent customer service, and overall made me feel like a valued customer More

by peteybaby80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Carrick
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

Nov 06, 2023 -

peteybaby80 responded

This was great experience working with Crystal

November 06, 2023

excellent service and customer care honors all warranties and promises made to their loyal customers More

by jmkeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

November 05, 2023

I had a fantastic experience at Dodge Jeep Ram Shop in Chesapeake, VA. The team there was exceptional, and my 2019 Dodge Charger received top-notch care. Special thanks to Chris, the service agent who wen More

by zaidrahman49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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November 05, 2023

Brian is always a pleasure to work with! Always communicates and always a quick turnaround with service! More

by tanksmom1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2023

I really appreciate that when I make an appointment for an oil change that I don’t have to wait 2 hours. Great job getting the service done in under an hour. Thanks! More

by mjtodd68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2023

Southern has very good service as much as it is always quite a ride for me. More

by John V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support.

November 03, 2023

Efrem Huger was really a lot of fun to work with. He was very product savy and made deal go smooth. Would recommend him to others More

by toymangreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 03, 2023

The workers were very friendly. The service was fast with a little wait even though they were busy. More

by ndjordan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara or Deborah
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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