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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,093 Reviews

2,093 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 10, 2024

I told her I was told to see the cashier, she glared at me and said 'yourname'? And then rolled her eyes, as if I should have known that was the information she needed to find my car. I dont work there and More

by jemory54
Recommend Dealer
No
Employees Worked With
The cashier in service department
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Jemory54" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2024

Quick and on time. Was not expecting to be in and out as quick as I was, especially for a Saturday More

by bbyrds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

Quick and easy walk in service for an oil change. Staff was very friendly. App I will definitely return to this location. More

by jeremylargey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Great place to take your car to. The folks are just very warm and extremely helpful! Highly recommend them to anyone. More

by clementehall54
Recommend Dealer
Yes
Employees Worked With
Barbara and Arielle Extremely nice and professional ladies who go the extra miles to assist me. Praise God for both of them!
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

Took a long time together and appointment and it took a week for minor repairs. So far repairs seem to have been done well More

by stern_phx
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Total professional customer service! As always, total professional customer service from start to finish. Brian Peterson and his kicked it threw the uprights! More

by MoparMan
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Drive 2 hours paid a toll I called before I came and the dealership stated I didn't need an appointment. I got there at 3:00 and a rude lady said they were closed when I was told they stayed open until 6. More

by kelley6
Recommend Dealer
No
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Kelley6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

There were no problems found after all the checks. Had to replace one bulb. That's about all that was done. More

by HAIRSTONMA
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Easy check-in process and pretty quick service. Everything went very smoothly. Just four more words. More

by s_c_rog
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

Experience was good. Been dealing with G. D. for years. Didn't expect the cost of an oil change to be that expensive. Should've taken advantage of the service special cou More

by dejr8fn
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

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