Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,233 Reviews

2,233 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
May 30, 2024

awesome job taking care of the customer But only thing I didn’t like was they didn’t have my truck some were visible for me to pick it up they made me go looking around the lot to find it. I do think that’s More

by grimmett1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I have been coming here for over 15 years because of my service advisor Paul More

by www.adrainsanderson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 30, 2024

Aside from the professionalism by the employees. I came in for an oil change, and was out in no time. I’ve had oil changes at other dealerships, and had to hang out for 2-3 hours minimum. I’d recomm More

by spadeologist73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady that i worked with is not listed on this survey.
May 28, 2024

They did a fantastic job! Ariel was very attentive and super knowledgeable. The service was very fast! More

by Carnage0042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
May 28, 2024

I have a 16 year old jeep. The service department knows me by name now. They fix problems on the 1st try. Always a pleasure. More

by BGB1469LILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McManuels in service is the best.
May 28, 2024

Barbara is our go to person and never fails to make us timely appointments. She answers all our questions and is very pleasant to work w More

by navynurse4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
May 28, 2024

Express lane oil change was done quickly and I was informed of minor issues that needed attention. More

by Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was good. I got in and out. Thanks Joe for a deal on a truck More

by JASONBRIAN40
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 24, 2024

Service was great and very quick. Service adviser was great and explained everything that was being done. More

by SUBSK4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

Mallory got my jeep back in quickly and got me into a loner. all was taken care of. More

by mikepromer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
...
34
...