Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,231 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
I must admit this was the first time I have came to the dealership since Southern bought out GBD and had a good experience. I use to dread coming back after the buyout b/c it was ALWAYS a negative experien dealership since Southern bought out GBD and had a good experience. I use to dread coming back after the buyout b/c it was ALWAYS a negative experience … but this time The lady that checked me in and the lady that checked me out were both amazing… they were super friendly, greeted me with a smile and you can tell they actually wanted to be there… hopefully this will be the beginning of a better relationship because the last few experiences were a nightmare More
Prompt and efficient friendly and courteous also informative on recall notifications I would recommend them and return if necessary informative on recall notifications I would recommend them and return if necessary More
Excellent service! ! Easy drop off, and pick up.. Thank you so much Will definitely return... ! Easy drop off, and pick up.. Thank you so much Will definitely return... More
I was able to get an appointment the next day after requesting a recall checked. We were concerned and didn’t want to drive our Ram truck until it was fixed. So thankful it was taken care of right away requesting a recall checked. We were concerned and didn’t want to drive our Ram truck until it was fixed. So thankful it was taken care of right away. More
Very helpful and communicative regarding a part I needed. Unfortunately, there was also a portion of my service that wasn’t addressed as expected and calls/texts the following week were not returned. Unfortunately, there was also a portion of my service that wasn’t addressed as expected and calls/texts the following week were not returned. More
Always a great experience, when getting my car serviced at there location. Great time wayes. at there location. Great time wayes. More
Initial sale of my wife’s Jeep was very memorable. KJ is an awesome sales associate. Great attention to detail and very personable. Also since the purchase have had services done. Service was quick. I KJ is an awesome sales associate. Great attention to detail and very personable. Also since the purchase have had services done. Service was quick. In and out in no time. All customer service associates were courteous. More
In some ways its okay and in others three is room for improvement starting with a better extended warranty. Have brought 4 cars and it still socks. And we have yet to good discounts and finance charges. improvement starting with a better extended warranty. Have brought 4 cars and it still socks. And we have yet to good discounts and finance charges. Don't know why I keep coming back. Think this might be last time with this last 300. More
The service advisor was knowledgeable about my vehicle and the services I wanted. The work was well done and the vehicle was delivered when promised. and the services I wanted. The work was well done and the vehicle was delivered when promised. More