Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,492 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Great service My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost. I'm very thankful for my Service Advisor. I'm a divorced mom with a Special Needs child and on a fixed income. So being able to budget upcoming normal services for my vehicle is a huge help. Thank you for the great customer service and understanding. More
my experience with SouthernChrysler jeep-Greenbrier Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not pick the car up on the same day. More
Pleasantly surprised! I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kep I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kept me updated on how the work was going, and I was out in less than hour. More
Prompt and pleasant Every trip to the dealership is pleasant. Sales reps greet you almost immediately and do their best to get you what you want and leave with a smile. Every trip to the dealership is pleasant. Sales reps greet you almost immediately and do their best to get you what you want and leave with a smile. More
Welcoming atmosphere and very satisfactory experience. I went to Southern Greenbrier Jeep for tire repair service. I have Easy Care therefore I knew my package would cover the cost. I had a screwdriver bit I went to Southern Greenbrier Jeep for tire repair service. I have Easy Care therefore I knew my package would cover the cost. I had a screwdriver bit that is used in a drill that had embedded itself in my tire. At first the tech thought it could not be repaired and the tire would have to be replaced, but he was able to repair it. The service writer, Lisa, was very helpful in this process. More
State Inspection Arrived at the dealership and made an appointment for the State Inspection and when I arrived at the appointment time Lisa was very pleasant and very Arrived at the dealership and made an appointment for the State Inspection and when I arrived at the appointment time Lisa was very pleasant and very fast getting my car ready for the inspection and within a short period of time , I was on my way with the current inspection sticker. Terrific Team!!!!! More
Exceptional service I was greeted, listened to, informed, updated, and well taken care of from the moment I walked in, through the return of car my vehicle. I was greeted, listened to, informed, updated, and well taken care of from the moment I walked in, through the return of car my vehicle. More
Very good Very helpful fast and friendly staff. They got my car worked on very quickly and put me in a good rental car that helped me get back to work for the r Very helpful fast and friendly staff. They got my car worked on very quickly and put me in a good rental car that helped me get back to work for the rest of the day. More
Excellent Service! Always get appointment that suites me. Everyone I deal with is very nice and helpful. Work on Jeep is always done quickly. The mechanic is even wil Always get appointment that suites me. Everyone I deal with is very nice and helpful. Work on Jeep is always done quickly. The mechanic is even willing to show me how to operate certain things I don't understand (like changing the clock). Service Advisor, Emily Gatie, is always very patient and sweet. More
awesome, fast and prfoessional! the team at southern is A+++ this time Paul and Jamie helped me, but have worked with the entire team it seems like! Lamont, Joey , Franco , Joihn G... the list goes on and on... this time Paul and Jamie helped me, but have worked with the entire team it seems like! Lamont, Joey , Franco , Joihn G... the list goes on and on... More