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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,492 Reviews

2,492 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 18, 2018

Great service My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost More

by POWELLKD68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels Service Advisor
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 18, 2018

my experience with SouthernChrysler jeep-Greenbrier Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not More

by mselmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for your positive review! I'm very happy to hear that Lisa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Pleasantly surprised! I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kep More

by vawaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell, Scott Houchins
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the awesome feedback! Lisa is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Prompt and pleasant Every trip to the dealership is pleasant. Sales reps greet you almost immediately and do their best to get you what you want and leave with a smile. More

by NAKEESHA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Callahan
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Your words mean so much to us here at Southern Chrysler Jeep. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your vehicles’ service needs. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Welcoming atmosphere and very satisfactory experience. I went to Southern Greenbrier Jeep for tire repair service. I have Easy Care therefore I knew my package would cover the cost. I had a screwdriver bit More

by J.HERNDON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa (Service ), Pat Callahan
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Lisa as she will be happy to hear it! We look forward to working with you again in the future! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

State Inspection Arrived at the dealership and made an appointment for the State Inspection and when I arrived at the appointment time Lisa was very pleasant and very More

by SANJOE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Sanjoe, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Exceptional service I was greeted, listened to, informed, updated, and well taken care of from the moment I walked in, through the return of car my vehicle. More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Morris
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Hello Robert and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Very good Very helpful fast and friendly staff. They got my car worked on very quickly and put me in a good rental car that helped me get back to work for the r More

by WILLCALLAHAN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Callahan
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind review, Will! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 16, 2018

Excellent Service! Always get appointment that suites me. Everyone I deal with is very nice and helpful. Work on Jeep is always done quickly. The mechanic is even wil More

by Vicky Butler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor Emily Gatie
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Vicky, we appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 16, 2018

awesome, fast and prfoessional! the team at southern is A+++ this time Paul and Jamie helped me, but have worked with the entire team it seems like! Lamont, Joey , Franco , Joihn G... the list goes on and on... More

by JAVAJP123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this feedback. Always feel free to call or stop by if there is anything else we can do to help you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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