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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,562 Reviews

2,562 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 13, 2021

This is the best service department I've ever experienced. From my service advisor Emily to my lube tech this was a pleasant experience and I am satisfied with the condition of my vehicle and the More

by demikoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Keith.
August 13, 2021

I have always been quite happy with service here lately however, seems they just go through SOME of the motions. Took 1-star for inaccurate multi-point inspection report. I know I need front left wiper and More

by pcmedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lockwood
August 13, 2021

Dealer management is extremely weak. Was promised a call back on multiple occasions, with no follow up. Extremely disappointing. Very much the adage” over promise, under deliverer” More

by fleet11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asst. GM Harris?
August 13, 2021

Pleasant people great service! Wait was not long. I recommend This dealership to any one in need of a quality vehicle or anyone needing service on a vehicle. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Ricky Griffin, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
August 13, 2021

I bought my vehicle from Southern Jeep 4 years. All of the service that I have gotten from Check-In to Check-Out is Awesome. Barbara McMaster is my Service Advisor and she is Awesome. More

by carolynganues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier in Service Dept.
August 13, 2021

I am well pleased with the service center and plan to continue with it. I am well pleased with Andrey in sales. He is salesperson that I would recommend to anyone. More

by ronald
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrey G., Andrey Gvozdevskiy
April 20, 2021

Mr. Tate was awesome from hand shake to hand shake. He was awesome and patient with me. That was one of the reasons I came back again. I will recommend him and ths dealership to anyone looking to purchase More

by Teepruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, John Privett
April 14, 2021

Tyrone Houston helped me refinance my car and he was Tyrone Houston helped me refinance my car and he was able to get me an excellent rate through Langley Credit Union, taking my interest rate from 12% More

by Leeza H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
January 08, 2021

Shoutout to Nick in the service center! This team provides exceptional customer service every single time I visit. I drive out of my way to come to this particular Southern location because they’re s More

by gillian.bura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, service center
December 27, 2020

I’m so in love with my car (Acura) my salesman Kevin Jones was awesome . He new jus what i wanted . He’s the best ‼️ If you are looking for a vehicle I would advise you to go to him he is ,friendly,pati More

by kprincezz2010.kj90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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