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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,090 Reviews
Call Service Center (757) 424-4600

2,090 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 23, 2024

Quick and easy service. My techechian was knowledgable and helpful. They made my service very easy. More

by Bnicpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M/a
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Aug 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 22, 2024

awesome customer service! I highly recommend this dealership for any needs for your vehicle .. the best More

by kperry71082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
was a female
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Aug 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2024

The service was absolutely top notch. Will definitely recommend friends and family to come here for their car buying experience. More

by vicente_macho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deshawn
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Aug 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2024

Greenbrier Chrysler did an outstanding job repairing a recall on my vehicle. Thank you very much. More

by G-GIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2024

Wonderful dealership and always helpful anytime I go in with a problem someone is always there and they make me feel right at home, just a wonderful group to be around and always helpful, thank you so much More

by ELDERT2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2024

Our service writer Paul was exceptional. Kept us informed daily on the progress of our vehicle. Very happy with the work that was done and would highly recommend anyone to them especially Pa More

by sacakc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul M
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Aug 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 20, 2024

service was over $880, spent that much just for my check engine light to turn on two days later cause of the work that was done. Ridiculous! More

by 07.ripper.cannula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

August 19, 2024

Never call you to let you know, what is going on with your vehicle, that's there for service. More

by mainman2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emaliee
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Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 14, 2024

The work is not done yet waiting for the part but other work that was done was ok. More

by destand2bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Emily
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Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Barbara was a great service representative. Estimate was a bit more than I would like, considering quote was for install of a seat latch. Very non-technical. More

by FSAND03
Recommend Dealer
Yes
Employees Worked With
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
Report | Print
Aug 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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