Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

In and out in 2. 5 hours for an oil change. Got there at 7:10 on a Saturday. Technician forgot to put my oil cap back on. Was notified right after I left and was able 5 hours for an oil change. Got there at 7:10 on a Saturday. Technician forgot to put my oil cap back on. Was notified right after I left and was able to get back before losing any oil but still not a good look More

Was in and out in about 30 minutes. Used the express lane, but I called ahead to make sure it wasn’t packed before going. Used the express lane, but I called ahead to make sure it wasn’t packed before going. More

I have been taking my RAM here for service, since I bought it here over 10 years ago. Always timely and efficient service. bought it here over 10 years ago. Always timely and efficient service. More

Fast, friendly service and I like that they notify you via message about the progress of your car's service. via message about the progress of your car's service. More

This is a great place to have your car serviced. I have been going for over two years. I will continue to use them for maintenance concerning my vehicles. I have been going for over two years. I will continue to use them for maintenance concerning my vehicles. More

Great customer service, vehicle was checked in promptly and service was completed quickly wit no issues and service was completed quickly wit no issues More

The communication at this dealership is terrible. I purchased my vehicle over a month ago, we had several slip ups. It took 2 weeks to get the second key & manual and over a month to receive the mons I purchased my vehicle over a month ago, we had several slip ups. It took 2 weeks to get the second key & manual and over a month to receive the monster mats that were negotiated in the original deal. We’re charged for a LoJack system yet it hasn’t been activated. I’ve emailed, texted & spoke in person regarding this matter. I reached out to LoJack directly to verify it is not connected. Definitely not a good experience More

Emily (Service Manager) was very good at keeping us up to date. We didn’t understand completely why our truck took 9 weeks to repair. I called around to other shops who provided parts number consistent with date. We didn’t understand completely why our truck took 9 weeks to repair. I called around to other shops who provided parts number consistent with my 2018 VIN with parts availability. Southern Dodge parts department ordered a 2024 part on national back order - with 6 model years of configuration delta. It took 8 weeks for Southern to coordinate parts delivery and upon arrival the 2024 part’s wiring harness didn’t match up with my 2018 truck. It took 3 days for Southern to coordinate with corporate HQ engineering to cross walk the wiring configuration differences. The 9 weeks without my truck adversely impacted planned trips with my RV and recreational boating outings for September and October. We still don’t understand the rationale for ordering a part (with national availability issue) that didn’t align with my configuration— a preferred parts vendor who dictates cost over parts availability.? More

Barbara in service is AMAZING! !!!!! They didn't find what was wrong with my van at first but she kept trying and didn't give up!! !!!!! They didn't find what was wrong with my van at first but she kept trying and didn't give up!! More

Barbara was very helpful and answering my questions getting me the quotes I needed and getting me in and getting my car the service that it needed. getting me the quotes I needed and getting me in and getting my car the service that it needed. More