Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,090 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Even though the dealership is being remodeled the service department is still doing great service as always. department is still doing great service as always. More
Paul, my representative is great. He constantly gets me and out as quickly as he can. I am always impressed with the value of service I received. I come back because I always receive He constantly gets me and out as quickly as he can. I am always impressed with the value of service I received. I come back because I always receive good service and quality work performed on my car. More
Team was very welcoming and helpful. Fast service and gracious goodbye. Look forward to the next appointment. Fast service and gracious goodbye. Look forward to the next appointment. More
The wait time was awful. Over 2.5 hours for a state inspection which should be about 45 mins on average and oil change. It took well over a half hour for a back window wiper Over 2.5 hours for a state inspection which should be about 45 mins on average and oil change. It took well over a half hour for a back window wiper change. The cashier when I cashed out was rude. I’ve never in my life had a person tell me to wait after be sent to her to pay for my $40 wiper because she needed to clock in an get paid like it was my fault I was told to go to her. I was so mad when I left there that if it wasn’t free for my oil changes and inspections I would never go back. Even the service people when I first got there were attitude filled. Normal Paul and Barbra are nice as can be but today you could feel the attitude in the entire place. More
Very professional and efficient. Quick service and great work. Would recommend over others close by Quick service and great work. Would recommend over others close by More
The Service Dept was very professional and quick to get my Chrysler 200 correctly diagnosed and repaired. my Chrysler 200 correctly diagnosed and repaired. More
Our company took one of our vehicles to this dealership to have an oil leak repaired in February of 2024. In August of 2024, the same problem occurred again. We called the dealership, and they did stand to have an oil leak repaired in February of 2024. In August of 2024, the same problem occurred again. We called the dealership, and they did stand behind the warranty. However, less than a week after getting it back the vehicle is leaking oil again. We have tried to contact the dealership to address the problem and have yet to receive a response after calling and emailing every day. Our experience with the service department at this dealership has been less than satisfactory and at some points downright rude. The only good thing that we can say is that they did stand behind the warranty the second time, but we are having issues with getting this taken care of currently. More
The service was excellent, friendly people great customer service they took care of us we appreciate service they took care of us we appreciate More