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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,796 Reviews
Call Service Center (757) 424-4600

2,796 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 10, 2025

Paul my service representative was great! He provided regular updates while my vehicle was in for service. Great customer service! Top notch service!! More

by hwatt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 10, 2025

Easy in and out for oil change! ! Live that I don’t need an appointment and can be out in 30mins if I time it right. More

by KellBel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 09, 2025

Oil change was timely. Truck was returned as I had left it. Wait was minimal More

by carl_zepplin
Recommend Dealer
Yes
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 09, 2025

The work was done accurately and the vehicle was returned in the same condition as I left it. Emily Kneemiller was an outstanding service writer. More

by Lnelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Kneemiller
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 09, 2025

Horrible service experience Horrible service experience Horrible service experience Horrible service manager Horrible service manager More

by meltlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Meltlee" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2025

Unable to contact anyone at this location for more than 9 business days! Left many messages!!! More

by harpermarsha777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Marsha. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 08, 2025

Good job got the vehicle repaired with no problems. Warranty applied there was no charge.. More

by bobd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2025

Thank you for replacing my PTU for my 2016 Jeep Trailhawk under warranty. The technicians did a great job in rectifying the issue in only a few days! Shout out to Bill my service advisor. More

by macknav44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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June 07, 2025

Was fast and easy they had me ready in no time My experience was great and easy More

by blakecj85
Recommend Dealer
Yes
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Jun 07, 2025 -

blakecj85 responded

EXCELLENT SERVICE

June 07, 2025

Service was quick and easy. Recent waiting area upgrades were well do e and appreciated! More

by NICPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see name of person that helped me.
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