Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

The overall experiences was OK, but my fluids was not filled to the top. My coolant was low and empty, and it was never filled to the top. filled to the top. My coolant was low and empty, and it was never filled to the top. More

Very knowledgeable and courteous staff. Provided great and fast service and explain process in detail Provided great and fast service and explain process in detail More

Customer service was excellent Service manager was excellent and expedited my service. Interior of my truck was returned clean excellent and expedited my service. Interior of my truck was returned clean More

Paul has been very helpful to us about repairs, timelines, recommended maintenance. I always ask for Paul and I wouldn't go anywhere else. timelines, recommended maintenance. I always ask for Paul and I wouldn't go anywhere else. More

Great service and friendly staff Efficient in time management for a Saturday morning It was my first time at that location I will be back management for a Saturday morning It was my first time at that location I will be back More

Great dealership, I love how they keep you informed. And they always does a wonderful job And they always does a wonderful job More

I was quoted almost 1300$ for breaks and rotars. I didn’t have the work done at Southern and saved myself almost 1,000.00 I didn’t have the work done at Southern and saved myself almost 1,000.00 More

Appt for tire rotation and oil change and almost 4 hours. Wait… no room to sit in the new waiting room. I had to sit over in the dealership. when I walked back to inquire about about status, coincidentally t Wait… no room to sit in the new waiting room. I had to sit over in the dealership. when I walked back to inquire about about status, coincidentally the paperwork was just being done. then when I was told my car is parked out front, it was parked over in the dealership with plastic still over seat and paper on floor and number tag laying over on the passenger floor… And there has never been an issue paying with my husbands credit card. Ever… in all the years we have been coming there for service. I would think with all the technology, there would be a way you could tag/mark/highlight loyal customers… More

Prompt and professional service. Valued multipoint inspection is a valuable assessment. Appreciate the easy in and easy out service. Valued multipoint inspection is a valuable assessment. Appreciate the easy in and easy out service. More

I had an appointment and it took 2 hours before my vehicle was brought into the bay. 2 hours after my appointment time. When I asked the service agent the status she said they were just finishing up. vehicle was brought into the bay. 2 hours after my appointment time. When I asked the service agent the status she said they were just finishing up. When I went outside to check they were just pulling my vehicle into the bay. When I asked her why she said that she told me that the inspection was backed up. She never said that to me and when I told her that she said that she told me that when I checked in. She basically told me I was lying. Not happy with the dishonesty! More