Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Appointment went well. I elected to wait for the annual inspection. They forgot to tell me when it was done and I sat longer than necessary in the waiting room. Other than I elected to wait for the annual inspection. They forgot to tell me when it was done and I sat longer than necessary in the waiting room. Other than that, it was good. More

Friendly helpful service department that treated me very well. That's why I choose Southern Chrysler. well. That's why I choose Southern Chrysler. More

The service department and check in are very nice and always do a great job. always do a great job. More

It was so easy to drive up for express service, and exceeded expectation, by getting quickly done before time quoted. exceeded expectation, by getting quickly done before time quoted. More

Everything was repaired in a timely manner. The staff there was very professional and courteous! The staff there was very professional and courteous! More

They always do a great job! THANK YOU for you service. Will be back again. THANK YOU for you service. Will be back again. More

Great service very knowledgeable and trustworthy to say the least. I appreciate the text updates to include short videos of. my car in the air being worked on. the least. I appreciate the text updates to include short videos of. my car in the air being worked on. More

Poor customer service. Made an appointment a week ahead for 740 am the next week dropped vehicle off the day before when I arrived a 500 pm the vehicle was in the shop bei Made an appointment a week ahead for 740 am the next week dropped vehicle off the day before when I arrived a 500 pm the vehicle was in the shop being worked on and they did not have all the part to finish it. When I told them I was not happy they told me appointments were for their convience. They would not say why the parts had not been ordered or why I had not been told. More

It was great service. They were very helpful Especially answering my questions. And very respectful They were very helpful Especially answering my questions. And very respectful More

My Jeep broke dow less than 2 weeks after bringing it in for a recall on a battery repair. I left it at the dealership to find out what is wrong. Get told its the battery but no time estimate on when it’ll for a recall on a battery repair. I left it at the dealership to find out what is wrong. Get told its the battery but no time estimate on when it’ll be repaired. Asked for a rental and got a maybe but they need to talk to someone. Been over a week and have heard nothing even though have tried calling. My wife & I have purchased multiple vehicles from Southern but this is the last. Tired of being treated like I’m doing them a favor by purchasing a vehicle. More