Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Professional and customer service focused Provide timely updates Website easy to utilize Follow up well updates Website easy to utilize Follow up well More

Outstanding professional and courteous service! Comfortable waiting area! Bay Area was clean and pleasant! Vending area was pleasant! Comfortable waiting area! Bay Area was clean and pleasant! Vending area was pleasant! More

Very friendly employees. I like the new process of setting up a service appointment and getting a text with all the service writer contacts I like the new process of setting up a service appointment and getting a text with all the service writer contacts More

On time, short wait time, and great service! I really like the fact that there was no attempt to upsell me. This fact alone would keep me coming back. I'm okay with suggestions but I do not like I really like the fact that there was no attempt to upsell me. This fact alone would keep me coming back. I'm okay with suggestions but I do not like to be up sold when I bring my vehicle in for an oil. Change. More

Service appt readily available & completed in a timely, efficient manner. Service personnel were friendly & professional. efficient manner. Service personnel were friendly & professional. More

Angela Johnson was accessible, timely, and pleasant to work with. I would work with her again. work with. I would work with her again. More

My appointment was at another dealership but they were able to still help me with my inspection able to still help me with my inspection More

Angela is an amazing service rep. . I wouldn't want to deal with anyone else. She is through politely very attentive. . I wouldn't want to deal with anyone else. She is through politely very attentive. More

I have purchased my truck from this dealership and come often for an oil change. They made an appointment it was smooth painless and effective often for an oil change. They made an appointment it was smooth painless and effective More

They were originally blaming the warranty for not paying enough, saying it only paid for two hours… In reality they paid for over 4 hours, including a two hour diagnostic fee. For a problem that had already enough, saying it only paid for two hours… In reality they paid for over 4 hours, including a two hour diagnostic fee. For a problem that had already been diagnosed, pointed to the exact broken bolt (passenger side, front) a common problem. Ontop of receiving this diagnostic fee, they tried requesting more hours to diagnose an airleak (again pointed out passenger side rear, coming from the airhose) overall would not recommend, priority ended up repairing my air suspension, going through warranty and waving my deductible due to this dealership seemingly unethical practice, I paid 900 out of pocket, when i was quoted 1148 if i didnt go through warranty, make that make sense. More