Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Darla gave me world class service today. After having been told by telephone it was unknown what time or how long it would be before I could get an oil change, I walked in to find out what type of oil h been told by telephone it was unknown what time or how long it would be before I could get an oil change, I walked in to find out what type of oil had been used previously. Darla listened to my need and took my truck right in. No hesitation. That’s what I call service. More

Stephen Harvell is the one bright star, in working with this dealership. He is always friendly, responsive, and goes out of his way to help work out the best solution for your issue. FIVE STARS TO HIM, e this dealership. He is always friendly, responsive, and goes out of his way to help work out the best solution for your issue. FIVE STARS TO HIM, every time! My only complaint, and this is through no fault of his, is having an appointment for a mere oil change, and still waiting 1 hour and 50 minutes to get out of there. If I were a walk-in, I could see it, but with an appointment, this is a ridiculously long wait for this simple service, and a waste of a customer's valuable time. More

Amazing service! Did not try to overcharge me on maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car More

Wonderful customer service!! Kevin Cooke and Steve Harvell are amazing! I'll definitely be back to have more work done to my Dodge! Thanks again! Harvell are amazing! I'll definitely be back to have more work done to my Dodge! Thanks again! More

Happy with the service on the oil change and the state inspection. But my Grand Cherokee was not washed. Maybe Hall quit doing this now. The windshield treatment was not done. inspection. But my Grand Cherokee was not washed. Maybe Hall quit doing this now. The windshield treatment was not done. More

I am very dissatisfied with my service there on Sat. July 11, 2020. I asked for my right rear turn signal to be switched out because it went out on my way there. I was advised it is going to take longer than 11, 2020. I asked for my right rear turn signal to be switched out because it went out on my way there. I was advised it is going to take longer than 39 mins which that was fine. Service tech returns over an hour later advising me that they replaced my bulb but it still doesn't work, and that it sounded like it was an electrical issue, but he could not look at it unless i pay for the diagnostics for it. I said ok I'll figure it out later. I took it to O'Reillys, explained the situation to him. He came out of the store and took apart my tail light, and showed me that my turn signal bulb was blown. All it needed was a new bulb, my right rear turn signal has not had an issues since it got a new bulb in it.... More

Great service just one small problem when I picked my care up in the lot after it was running with out the keys not sir how long it had been there. care up in the lot after it was running with out the keys not sir how long it had been there. More