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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
938 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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938 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
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July 10, 2023
Great service department. Got me in and out with no complaints. The service representatives were great. Got me in and out with no complaints. The service representatives were great. More
by kirbyramel
July 10, 2023
I took my car to this dealership because the AC would work occasionally. When it's working it blows cold, but if you drive it, cut it off and restart, the AC stops working. Anyone with common sense knows work occasionally. When it's working it blows cold, but if you drive it, cut it off and restart, the AC stops working. Anyone with common sense knows that if the blower is not working, nothing is working l, not even the AC. Ty the so called service advisor and the technician that worked, or claimed they worked on my truck are the most unprofessional, incompetent couple I know. The customer service was horrible, they scratched the rear fender on my truck, then when I picked it up, I asked where the trucknwas parked, and Ty unprofessional self says, "it's out there" yeah along with a lot full of trucks. They are the worst service department on the east coast. I could have let a xxxxxx work on my car and received better results. My truck still is not fixed and I had to take it somewhere else to get fixed, and my truck is under warranty. They didn't want to fix my truck because it was going to be majority on them. Ty is a sorry person who doesn't need to be in customer service, he would do better as a garbage man. More
by fsample1973
Employees Worked With
Ty Brown
January 31, 2023
Easy appointment setting. Fast service. Saved me fees by giving me free inspection. Full vehicle inspection report Fast service. Saved me fees by giving me free inspection. Full vehicle inspection report More
by Walt
Employees Worked With
January 07, 2023
I was charged for service that was not completed on my vehicle. Other than that the service was good. vehicle. Other than that the service was good. More
by Tony
Employees Worked With
December 03, 2022
I scheduled an oil change, service was quick and the tires were rotated as well. I was in and out within an hour. tires were rotated as well. I was in and out within an hour. More
by NayNay
Employees Worked With
November 16, 2022
I have an awesome experience every time I take my truck to Hall, Nicole in the service department is awesome! to Hall, Nicole in the service department is awesome! More
by nathan.t.woodward
Employees Worked With
