Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Personnel are fine. The past three visits, someone left trash in vehicles. Vehicle failed VA Inspection for one burnt out #194 bulb. Service department wanted $32.80 to replace it. I did it for less than $ trash in vehicles. Vehicle failed VA Inspection for one burnt out #194 bulb. Service department wanted $32.80 to replace it. I did it for less than $2.50. It took all of 30 seconds for me to replace the bulb. A burnt out license plate bulb is no great safety concern. It would have been better customer relations simply to advise the customer to get it fixed (a police officer would do no different). A lot of time and expense wasted for both parties. Doesn't make a customer want to return again for service or sales for sure. More

Got my vehicle aligned. The time approximate given was fairly close to receiving my vehicle back. First time here, first impression is good for this place. fairly close to receiving my vehicle back. First time here, first impression is good for this place. More

Hall (Chesapeake) is the best Jeep dealership service department I've worked with. From adding a lift and tires to a steering repair, James Kanaday and the rest of the team have been great to deal with. department I've worked with. From adding a lift and tires to a steering repair, James Kanaday and the rest of the team have been great to deal with. They keep you informed and stay on time with what they commit to. I bought my Gladiator out of state and was worried about finding a solid, honest service department, but Hall in Chesapeake is it. I'd recommend them to any Jeep owner in Hampton Roads. More

The fishing hook that is in place when you drive in the service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dep service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dept as well. The vehicle I drive goes straight down the Road and the tires are not being worn unevenly in any way shape or form. I turned my steering wheel when I came in to the garage door so how can you tell me that my front in alignment is out on my steering wasn’t even a straight when I came in. I will not be back to spend even my companies money to get an oil change at this establishment any longer. Furthermore I was interested in purchasing a truck and now I will go somewhere else. More

Staff was well informed and knowledgeable. Great customer service. They called first thing in the morning. I dealt with James kanady and he took the time to explain everything to me. He made the service visi service. They called first thing in the morning. I dealt with James kanady and he took the time to explain everything to me. He made the service visit quick and easy. More

Started out polite, hesitated on repairing my vehicle because he didn’t believe the extended warranties I received from enterprise car dealership. I had very little communication. I had to call the warra because he didn’t believe the extended warranties I received from enterprise car dealership. I had very little communication. I had to call the warranty company myself, they stated that I didn’t have to contact them and that my repairs were under their warranty. The service personal was very short with me throughout the day. More

Service and support were excellent, timely and work was done correctly the first time. I would recommend the locating to my friends and family. Thanks you done correctly the first time. I would recommend the locating to my friends and family. Thanks you More

This is an excellent jeep dealership. The tech Cunningham is outstanding with customer service highly recomnend. Fast and accurate service from the jeep technicians . Great is outstanding with customer service highly recomnend. Fast and accurate service from the jeep technicians . Great More