Back

Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
757 Reviews

757 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Sort by
November 21, 2019

The service team was great! Completed my truck service as promised and on time. I plan on returning and recommending this dealership to friends and family. More

by Lig417
Recommend Dealer
Yes
Employees Worked With
Cheryl Stone
Nov 22, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive such a wonderful review. Thank you so much for such a wonderful review; we are happy to pass along your comments to the team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2019

Stephen Harvell and the team are always helpful and knowledgeable. It is a pleasure to bring our vehicles to Hall C D J R Chesapeake. More

by Danisouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Nov 21, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Danisouth, we're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Hall Chrysler Dodge Jeep RAM Chesapeake as your first choice for service!

November 09, 2019

I came in to have my car looked at. It was a very welcoming environment they offered to get me something from the store across the street. They were very friendly and informative. More

by Aoa19
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell, Joseph Joyner
Nov 11, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

November 07, 2019

Team very professional and treated me special . Took me home;gave me update on vehicle. Washed and detailed. Because of previous service, I was ready to change dealerships. Thanks for making me a happy cus More

by Nana
Recommend Dealer
Yes
Employees Worked With
Steven harvell
Nov 07, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Nana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Chrysler Dodge Jeep RAM Chesapeake. We're happy you found our staff to be so supportive during your experience here at Hall Chrysler Dodge Jeep RAM Chesapeake. We hope to be of service to you again in the future. Best wishes, Hall Chrysler Dodge Jeep RAM Chesapeake

October 29, 2019

Great service with a reasonable price!! Reward points come in handy too!! I would recommend service here for anyone who owns a vehicle purchased from Hall CDJR Chesapeake. More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept: Stephen Harvell Excellent Job!!!, Meagan Laxton
Oct 31, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Rodney, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

March 06, 2019

THE BEST This was our first time at Hall and we had great service thanks to Berna. She went above and beyond to help us. She kept us informed the whole time ou More

by Dietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
Mar 07, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you so much for your positive comments about Hall Chrysler Dodge Jeep RAM Chesapeake! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2019

Extremely professional amd personable staff!! Every encounter I had with a staff member was pleasant, and professional from the moment I walk in the door and was greeted promptly, to the time I le More

by MPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre, Kevin Cooke, Nick Vendt, Eileen Crook, Amanda Wintringham
Feb 20, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2019

Completely Frustrating Experiences. 2nd Terrible Experience. Returned my vehicle (5) times last year to rectify a problem that cost me $1,300.00 dollars and didn't fix the vehicle. Spen More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eileen Crook
Mar 01, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Jeff, thank you for sharing your experience. We do sincerely apologize for any inconvenience you’ve experienced during this process. Unfortunately, upon ordering this part on two separate occasions, the part was defective in the box. We understand that you’ve been on contact with our Service Director, Kevin Cooke, and we were able to make sure you were in a rental vehicle as we worked through the process. If you have any additional questions or concerns, please do not hesitate to contact Kevin at 757.233.8155. Thank you.

January 22, 2019

Scheduled Service Turn Around Scheduled service oil change and tire rotation. Dropped off on time and was ready when promised. Check in and Check out very easy. Customer Service More

by ECF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Crook
Jan 28, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 18, 2019

Quick Excellent customer service. Came in with no appointment. Was in and out in a jiffy. Professional, knowledgable service advisors. My Jeep Compass t More

by Hellcatlover33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
Jan 21, 2019 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Our staff is committed to providing top notch service! We are glad we could take care of you and your Compass. Feel free to reach out to us if you need anything else!

...
67
...