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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
840 Reviews

840 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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September 28, 2022

What a Great Experience! I came in with car troubles & had anxiety about how much it was going to cost to fix it. I was apprehensive about going to the dealer for repairs, bu More

by Kirsten122022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cooke
September 24, 2022

They hqve u in and out short of waiting time. Servicr is great and nice.Keep up the good service.... More

by FOGMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown
September 22, 2022

Ty has always been a joy and been great. To work with big shout out to him and his team More

by cecilysmith70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brown
September 22, 2022

Great service! Speedy repairs! April was courteous and got my vehicle in and out in a timely manner More

by Taylorapril00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
August 30, 2022

Very friendly and helpful. It did not take long for work to be done. Ty was wonderful and understanding. More

by grammyquillin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 26, 2022

The people were curteious. They met every expectation of mine from the time of my arrival until the completion of my Jeep's inspection. More

by docrr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown
August 24, 2022

The work completed took longer than originally stated. As a parent of 4 children, I did not appreciate having to go without a vehicle for 4 days just to have the aux battery replaced. More

by Cowhitlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MJ Houston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Casey, thank you for your feedback. Our Service Manager, Kevin Cooke, would like the opportunity to speak with you about your experience. Unfortunately, he has been unable to reach you up to this point. At your earliest convenience, please call Kevin directly at 757.233.8120, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

August 22, 2022

I was super impressed with the service I received from April! She was fast, fair & answered all of my questions. I will be coming back to her for anything I need! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
August 21, 2022

I took my car in for a service with an appointment. It needed to be diagnosed for a problem I was having. They recommended leaving it. I was a little leery since I had problems with a different dealer More

by arleentisdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 18, 2022

Very good service. Customer Service Rep MJ was super and very knowledgeable. High quality service More

by carla0353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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