Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Very poor. Your customer didn't seem to be aware of anything concerning Ram trucks. He misled me costing me an additional $100 Your customer didn't seem to be aware of anything concerning Ram trucks. He misled me costing me an additional $100 More

Our rep, Mike was very nice and always responded to my calls & inquiries in a timely manner. Had to bring car back to later fix the main issue as it was hard for the tech to pinpoint the issue. Overall, e calls & inquiries in a timely manner. Had to bring car back to later fix the main issue as it was hard for the tech to pinpoint the issue. Overall, everything was fixed. Unfortunately it was a $1900 expense overall. More

Day after I picked up my truck the engine light came back on and still is all the time on and still is all the time More

Great place to have your vehicle serviced. They were very respectful and did what they said. They were very respectful and did what they said. More

My appointment was at 10am for oil change and state inspection. I didn’t have to wait long. Took about an hour inspection. I didn’t have to wait long. Took about an hour More

Up charged car still not fixed went in store Starr got battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got tha battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got that fixed. $3400 later what I went in for still making noise I think they want me to trade cart in so they raised prices but my keep in great shape More

I can’t judge the whole service dept. by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfac by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfaction. It’s pretty bad when you show them they are wrong and they still won’t do anything about it. More

Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. The service provided was excellent and it didn’t take long to start getting on my way. More

Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand new mirror they installed 2 days prior. That was 3 weeks ago. Crickets... More

I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More