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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
762 Reviews
Call Service Center (757) 333-0596

762 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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January 18, 2023

Very professional and nice people. Took very good care of me and my vehicle. 5 stars in my book More

by Dreday57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
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January 07, 2023

I was charged for service that was not completed on my vehicle. Other than that the service was good. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Tony responded

Thank you

Jan 07, 2023 -

Tony responded

Thanks

Jan 10, 2023 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Tony, thank you for your feedback. Our Service Manager, Kevin Cooke, would like to personally speak with you about your experience. Unfortunately, we are unable to locate contact information based on the username provided. At your earliest convenience, please call Kevin directly at 757.233.8120, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

December 03, 2022

I scheduled an oil change, service was quick and the tires were rotated as well. I was in and out within an hour. More

by NayNay
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2022

I have an awesome experience every time I take my truck to Hall, Nicole in the service department is awesome! More

by nathan.t.woodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2022

Nice friendly staff my Advisor Ty kept me up to speed with my vehicle. Courtesy shuttle staff is pretty awesome as well More

by Ms Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
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October 18, 2022

I got what I needed for my car. The parts took a while to install due to shipping delays, but everything turned out great. I would recommend them to anyone who has a Jeep, and wants More

by LinMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smitty, Macy Story
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October 12, 2022

Great customer service. Vehicle completed on time. Personnel were friendly and courteous. Shuttle service was outstanding More

by MichaelDougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 11, 2022

Not bad at all making an appointment is easy I enjoy the free state inspections. More

by Mack84usmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
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September 30, 2022

Very friendly and proffessional customer service, scheduling an appointment was quick and service was completed when stated. More

by Chuckritter57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
Report | Print
September 29, 2022

Friendly service people and service completed quickly. . Nice clean waiting area. Shuttle service was friendly. More

by paabwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver excellent.
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