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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
762 Reviews

762 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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November 09, 2023

The service I received was very good. Ty Brown always makes sure I leave as a very happy customer. More

by Jeep owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
November 09, 2023

I came in to get a new tire, mounted and installed. Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because ser More

by Jb87
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Griffith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liv Williams
November 07, 2023

Very disappointed. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. More

by steven_chick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Florence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown
November 02, 2023

No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More

by wisnerrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown, Liv Williams, Glenn Turner
November 02, 2023

Great customer service. They made sure to help me with my needs, and ensured we came to an agreeable price! More

by bgroundS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced More

by STEVIETAYLOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown, Liv Williams, Glenn Turner
November 01, 2023

No comment about the dealership at this point in time. It was my first time with the new ownership. More

by DLSIPES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Everything went well everyone was great. Service and timeliness. I was greatly pleased and pressed. More

by DMC1TY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown, Liv Williams, Glenn Turner
October 31, 2023

Called on a Thursday got me in on a Saturday morning for inspection oil change. and tire rotation was done very early, and was very pleased with the service. More

by 1DBILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

The indifference I experienced in the service department while bringing in TWO vehicles for service was extremely frustrating. Liz might be great at making copies and stapling papers, but she has absolutely More

by hhenry7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liv Williams
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