Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Everyone tried to 'upsell' me instead of just what I asked them to do. Nicole was very robotic and not friendly! I may not return. asked them to do. Nicole was very robotic and not friendly! I may not return. More

They handled the recall without any issues. I will revisit for repairs in the future. I will revisit for repairs in the future. More

Could not get them on the phone, left messages but no call back. Called sales and had the guy walk back a get someone to help me. Completed work on my car and nobody called to report work was completed. call back. Called sales and had the guy walk back a get someone to help me. Completed work on my car and nobody called to report work was completed. Service guys did well on their end. Just frustrating.. everyone has a off day More

I’ve been trying to get a hold of Paul for months. I’ve left several voicemails and emailed but he has not responded. I’ve left several voicemails and emailed but he has not responded. More

Good overall experience. Communication could have been better. I had to call several times to get an update. Communication could have been better. I had to call several times to get an update. More

Second visit was better than the first, haven’t noticed any scratches on my vehicle any scratches on my vehicle More

I was lied to about the amount, your phone lines were down so I had NO communication unless I drove to your dealership! No communication at all down so I had NO communication unless I drove to your dealership! No communication at all More

No issues in and out in 75mins Smooth check in great service as it should be service as it should be More

The Southern Chrysler Team in Chesapeake saved the day. Another dealer performed some maintenance on my car and did not complete the work. Not only did Southern's Team repair my ride, but did it for free a Another dealer performed some maintenance on my car and did not complete the work. Not only did Southern's Team repair my ride, but did it for free and did not charge the other Chrysler Dealership. Awesome Teammates..!!!!! More