Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Great service and a pointer was really fast. I was very satisfied with this service. I was very satisfied with this service. More

She did a poor job follow up, i called 4 times and the row and no one answered. As soon as I would hang up, she would call back stating she just missed my call. This happened 4 times. Worst experience I e row and no one answered. As soon as I would hang up, she would call back stating she just missed my call. This happened 4 times. Worst experience I ever had. More

It was a great experience. The team was efficient and thorough. I would highly recommend. The team was efficient and thorough. I would highly recommend. More

Very easy to work with. Helped me out with all my concerns with my vehicle Helped me out with all my concerns with my vehicle More

Won't go back. The GM wasn't any help either. Ridiculous issues in Service. Had an 8am appt for a Thurs and they could even get to it until Monday! Why make the app The GM wasn't any help either. Ridiculous issues in Service. Had an 8am appt for a Thurs and they could even get to it until Monday! Why make the appt then??ignorant. Went to Banister in Hampton on Mercury Blvd and they did a fantastic job and got it done in 1.5 hours on that Friday. BEFORE the Monday Southern was going to assess the issue after failing to do it at the time of the appointment. Failure from the GM down to the service dept. More

Had my van towed in on Thursday this is known as Monday and I have called with no response have yet to hear about my vehicle and I have called with no response have yet to hear about my vehicle More

My car was called in for a recall I made an appointment and then when I got there they told me that the part would have to be ordered first no one told me that on the initial phone call that I made to make and then when I got there they told me that the part would have to be ordered first no one told me that on the initial phone call that I made to make the appointment .. More

It was way better than when I took it to the Dodge dealership in Hampton. The staff kept me abreast of what was going on with my vehicle and they were very courteous dealership in Hampton. The staff kept me abreast of what was going on with my vehicle and they were very courteous More

The dealership was a very good experience. I took my car in for work and they guided me through the process seamlessly. I was met with professionalism and kindness. I will be returning to this I took my car in for work and they guided me through the process seamlessly. I was met with professionalism and kindness. I will be returning to this dealership for future maintenance and repairs. More

O asked to have a check engine light, rotation of tires , oil change and state inspection oil change and state inspection More