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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
760 Reviews

760 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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June 13, 2024

I had an appointment at 1:30 and then it took two and a half hours to get one tire changed on my truck how do you think I feel about the dealership More

by lndwarrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

The dealership got me in quick for an alignment and state inspection. Drop off was easy and pick up happened by 1200. I only gave four stars because I am waiting still waiting on a call back by the recall co More

by RANDY.R.BOUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Had went to get my air bagged services drove off the lot within 20 minutes the light came back on. More

by Jmoney9006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Roebuck
June 13, 2024

Took my car in to have inspected for electrical concerns and driving /body concerns. They had my truck for a week and no loaner car was given. A multi inspection was done and came back with a few parts need More

by MZBOXER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Customer service agent made sure I was in and out in a reasonable time and I really appreciated that. More

by MRS27GAMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Service is good. Service members were prompt and polite when checking me in. Car service is A+. My only request is, please restock the refreshments, particularly th More

by Quita00
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

spent $400 on diagnostics now i can’t even get in contact for service thanks More

by angiejoyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t know
June 12, 2024

Very disorganized, and somewhat untruthful. They couldn’t find my keys, while looking for them started helping other customers, gave me a total of $279 then said sorry it was $778, when I quest More

by kevin.kinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
June 12, 2024

Just moved to Virginia and i was looking for a place to service my Ram 1500. I met Dan who was professional & knowledgeable in the service department. Thanks Dan, your awesome customer service did not go u More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
June 12, 2024

All good, all good, and all good and and all good 👍 😀 and all good 👍 and More

by moremorehead
Recommend Dealer
Yes
Employees Worked With
Joe was great
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