Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
760 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
I had an appointment at 1:30 and then it took two and a half hours to get one tire changed on my truck how do you think I feel about the dealership half hours to get one tire changed on my truck how do you think I feel about the dealership More
The dealership got me in quick for an alignment and state inspection. Drop off was easy and pick up happened by 1200. I only gave four stars because I am waiting still waiting on a call back by the recall co inspection. Drop off was easy and pick up happened by 1200. I only gave four stars because I am waiting still waiting on a call back by the recall coordinator. More
Took my car in to have inspected for electrical concerns and driving /body concerns. They had my truck for a week and no loaner car was given. A multi inspection was done and came back with a few parts need and driving /body concerns. They had my truck for a week and no loaner car was given. A multi inspection was done and came back with a few parts needed to be replaced. One big missed issue was when you turn on my truck you hear hissing automatically. How was this missed but other issues not turned in for were found. Never bringing my truck here again. More
Customer service agent made sure I was in and out in a reasonable time and I really appreciated that. reasonable time and I really appreciated that. More
Service is good. Service members were prompt and polite when checking me in. Car service is A+. My only request is, please restock the refreshments, particularly th Service members were prompt and polite when checking me in. Car service is A+. My only request is, please restock the refreshments, particularly the water. The is never any left when I pick my car up in the afternoon. I usually walk 15 minutes to get my car. More
Very disorganized, and somewhat untruthful. They couldn’t find my keys, while looking for them started helping other customers, gave me a total of $279 then said sorry it was $778, when I quest They couldn’t find my keys, while looking for them started helping other customers, gave me a total of $279 then said sorry it was $778, when I questioned it they lowered it to the text quote of $500 but felt so bad I guess gave me a $65 discount? More
Just moved to Virginia and i was looking for a place to service my Ram 1500. I met Dan who was professional & knowledgeable in the service department. Thanks Dan, your awesome customer service did not go u service my Ram 1500. I met Dan who was professional & knowledgeable in the service department. Thanks Dan, your awesome customer service did not go unnoticed. More