Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Very respectful people and helpful, I'm happy with the work. I'll come back and I do recomm. work. I'll come back and I do recomm. More

Droped off vehicle at 8:30 appt. went back at 3:30 for pick up, oil change and tire rotation was all and still had to wait over 1 hr 15 min. For car vey disappointing. The girl ass went back at 3:30 for pick up, oil change and tire rotation was all and still had to wait over 1 hr 15 min. For car vey disappointing. The girl assisting was very nice though and was the only good part of this experience. More

I have no complaints everything that I needed was done on the spot. I think it is done... the spot. I think it is done... More

Clean quick professional service with excellent customer service representative. Nice atmosphere with business center and refreshments service representative. Nice atmosphere with business center and refreshments More

Everyone is so friendly, knowledgeable and helpful! ! The team went above and beyond to help me and ensure I was satisfied with the service on my Jeep! ! The team went above and beyond to help me and ensure I was satisfied with the service on my Jeep! More

Left trash in my vehicle. After a oil change other then that it was okay After a oil change other then that it was okay More

All was good with service, wish you were open at 7am like Toyota dealership across the street. Thanks for the quick turnaround. Toyota dealership across the street. Thanks for the quick turnaround. More

The service representatives were awesome! Made me an appt. Took my vehicle in. Was out of there within 2 hrs. Made me an appt. Took my vehicle in. Was out of there within 2 hrs. More

Quote ETA: 1 hr. Actual Delivery: 3 hours. Broke my part; expected payment to fix. Actual Delivery: 3 hours. Broke my part; expected payment to fix. More

Was a customer of Hall Jeep, excellent service. My 2015 Jeep needed extensive service and Hall was wonderful. Spent $4500 on my repair. Southern is a nightmare. Confirmed my service with the sp My 2015 Jeep needed extensive service and Hall was wonderful. Spent $4500 on my repair. Southern is a nightmare. Confirmed my service with the specialist, then my son followed me to Southern, and the woman at the service center was rude, and stated repeatedly, "We have no record of you scheduling service, you must have called the wrong location." She argued with me and I ended up walking out. Her comment to me, "Have a NICE day sir." I went to Starr Motors and got the repair, which was $3500. The communication and service was great at Starr! I will not bring any of my 4 cars (one Jeep 2015, one GMC truck 2014, and two Toyota 4-Runners) to Southern. BTW, I called Kevin twice and texted him twice through the Southern website. No response. I am writing a letter to the General Manager. I am also in the market for a new Jeep and I will be custom ordering it. Certainly not from Southern. More