Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Good people, especially Mike. Don't particularly like waiting on parts for 6 to 8 weeks, but it is what it is. Don't particularly like waiting on parts for 6 to 8 weeks, but it is what it is. More

Dealership sold me a Ram with safety recall outstanding. Did nothing to avoid a 2 week wait. Service Center did the computer update in less than an hour. Could have been easily worked in. Dealership has Did nothing to avoid a 2 week wait. Service Center did the computer update in less than an hour. Could have been easily worked in. Dealership has not completed title work after 50 days. I could not transfer my handicap license to Ram and had to turn them in to DMV. Now I will have to apply for handicap plates on another visit to DMV. Salesman did a great job setting me up in truck. Dealership has fallen miserably in customer support. So bad that I removed the dealership decal from my truck. I will warn others of my problems with dealership. More

Very professional, did oil change and also fixed two items on recall, did not have to wait long items on recall, did not have to wait long More

They was accommodating and let me know what was going on and what warranty cover and what I had too pay thank you and what warranty cover and what I had too pay thank you More

Great customer service and helpful thru out the whole process. Called me with every update. process. Called me with every update. More

They were on point. Haven’t had any problems since. Will recommend them for more work. Haven’t had any problems since. Will recommend them for more work. More

Everyone who works here are very Friendly and they made me feel good about purchasing my jeep! me feel good about purchasing my jeep! More

No one picks up on the service line, so you can't get ahold of of anyone. You have to call parts of sales and have them get someone. I had to rent a car for my warranty work, because of how the warranty ahold of of anyone. You have to call parts of sales and have them get someone. I had to rent a car for my warranty work, because of how the warranty reads and I had to rent it far long than I should have to wait for my repairs. They also tried to tell me that aftermarket work made them not be able to warranty an issue, which is not the case. More

It let me know the problem how long it will take edo the job and what the warranty pay and what I owe job and what the warranty pay and what I owe More

$8K repair after 134K miles due to normal engine repair. Workmanship good, slow to complete job. Workmanship good, slow to complete job. More