Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

The location is ideal for me. However the service department was awful. I may have to travel to Greenbrier. However the service department was awful. I may have to travel to Greenbrier. More

I was able to get my car serviced quickly. Everything was great! Thanks for all the hard work. Everything was great! Thanks for all the hard work. More

My truck is 11 years old, I bought it brand it from Southern Ram. I have used the service center for all of the manufacturers maintenance from the first oil change until now. I am also treated kind at Southern Ram. I have used the service center for all of the manufacturers maintenance from the first oil change until now. I am also treated kind at every interaction. I will buy my next truck from Southern Ram, and it will be maintained by Southern Ram. More

Very fast and friendly. I will be returning in the future and telling family and friends. I will be returning in the future and telling family and friends. More

Pleasure doing business with them. Friendly and listened to what I wanted in a vehicle. Friendly and listened to what I wanted in a vehicle. More

Very professional and clean. Customer service is outstanding time to be able to receive your vehicle back in a timely manner Customer service is outstanding time to be able to receive your vehicle back in a timely manner More

Great communication throughout service appointment. Clean and organized front desk and friendly service across the board. Clean and organized front desk and friendly service across the board. More

Got a state inspection and the results warranted a few repairs. The estimates that were provided for the repairs were ridiculous. For example, both outer tire rods were required to be replaced to pass ins repairs. The estimates that were provided for the repairs were ridiculous. For example, both outer tire rods were required to be replaced to pass inspection. Southern quoted $600+ for parts and labor. Call two local body shops for comparable pricing and they both quoted less than $180 for parts and labor. More

Extremely courteous and kind to me during my hour and a half wait ( my choice to wait). half wait ( my choice to wait). More

Service rep understanding of the issue and excellent customer service. Quick response time in session the problem, and explanation of the problem in layman's terms making it easy for me to understand. customer service. Quick response time in session the problem, and explanation of the problem in layman's terms making it easy for me to understand. More