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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
941 Reviews

941 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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December 02, 2024

Work done as promised. I had no issues with the service provided. Answered all needed questions. More

by DANIELCHANCE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I love it over there and have switched my services and route services over to the western branch. More

by all4nicolemchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Great customer service, friendly staff, and they even got my inspection sticker done for me More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Thanks for taking care of the Jeep for us! !! We will be using you again! More

by flunderville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Very courteous and listened to what I needed. Done in a timely manner and the courtesy vehicle is great. More

by PENTICK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
November 27, 2024

Horrible customer service won’t buy a vehicle or use their service department again. I have a 2023 4xe that’s been in the shop for over two this time not counting the multiple times before but won’t eve More

by kellyj1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela and New general manager
November 27, 2024

The customer service is horrible I have a 2023 grand Cherokee 4xe has been in the shop more than my driveway won’t answer monitored phone call, won’t even try to get me a loaner vehicle never in my life More

by kellyj1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela and new General manager
November 26, 2024

This is the worst customer service I’ve ever seen in my life who has a vehicle with only 11000 miles on it and it’s been in the shop more than my driveway and can’t even give me a loaner it’s been two week More

by kellyj1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela in service and the new general manager
November 26, 2024

This is the worst place to buy or repair a vehicle my vehicle has only 11000 miles on it can’t fix it can’t give me a loaner don’t understand I spent 60,000 on a vehicle and is been at the repair shop th More

by kellyj1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela and new General Manager
November 26, 2024

The worst service ever my vehicle has been in service more than my driveway can’t even give me a loaner only 11000 miles never experienced this when I take a vehicle in for 35 years they offers loaner lo More

by kellyj1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela
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