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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.4
1,002 Reviews

1,002 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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July 04, 2025

The service tech Ashleigh was very welcoming and friendly. She had a very pleasant manner. More

by brittblow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
July 03, 2025

They broke my light and subsequently denied having done so and invented some lane excuse thst it was held together with a wood screw. Absolutely terrible facility and will never return More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Just dealt with the service department Very detailed They was very helpful and explain the items in detail More

by ron3zx
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
June 28, 2025

The service manager kept me updated with the status of my repair. Also a nice waiting area. More

by bee4youman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Trace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Very responsive and in depth details regarding the way ahead… courtesy is paramount!! Really pleased with the department overall. More

by gary.gregg.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

I believe in giving grace when asked to be given a second chance. I went back to Southern CJDR to correct the fuel smell and the hesitation that happened after I had them fix my fuel pump. The second time ar More

by madea9mm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Brown
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

"Madea9mm" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2025

They did a very good job with my car. Will bring it back for service again. More

by kro123123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2025

Precise, professional, professional advice thorough. On time with their clients and products. Cater to your needs More

by o2rwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aerial Darden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 26, 2025

Very thorough and professional. They took the time to explain the process and to let me know what was needed in order to pass inspection for department of motor vehicles. More

by Sewilson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 26, 2025

Always enjoy bringing my car in to Southern Dodge Chesapeake. I can trust that they do honest and good work. More

by rhward5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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