Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
969 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 969 reviews
December 19, 2024
Great Service. The worker were very friendly and helpful to me. Thanks for a great service experience. The worker were very friendly and helpful to me. Thanks for a great service experience. More
by harvey.mccoyjr49
Verified Customer
December 18, 2024
Had a great experience at the dealership. Viewed one vehicle and expect to return for possible purchase. Viewed one vehicle and expect to return for possible purchase. More
by Sidney
December 14, 2024
Indeed, the CDJR Chesapeake service was far from exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my vehicle immediately for deficiencies correction because work was simply not done (e.g.: the coolant check). I highly recommend Southern CDJR Chesapeake personnel become familiar with MOPAR website requirements of the "Express Lane" service rather than staying on their own program. More
by SHAMGOLBA
Employees Worked With
December 14, 2024
Issue not resolved. Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple calls and texts later received no confirmation. Then spoke with the service manager directly and they stated it would 5-7 business days and that was over three weeks ago. We still have not heard from the service department with an update or way forward again after multiple calls and voicemails this week 13DEC24. More
by mdsvate
December 12, 2024
Just seem to be met with an attitude every time I come in to service even when I have an appointment to service even when I have an appointment More
by PDOG1480
Employees Worked With
December 12, 2024
Very impressed with staffing‘s ability to get the job done. And do it within my schedule done. And do it within my schedule More
by KIERSCHJM
Employees Worked With
December 11, 2024
Nicole and the team were absolutely amazing to me. My issue is with the policy and principle of my case. My warranty covered the part, which is fantastic, but the part was on back order for 3-4 weeks. My issue is with the policy and principle of my case. My warranty covered the part, which is fantastic, but the part was on back order for 3-4 weeks. Why am I responsible to pay for a rental car, out of pocket, for something that isn’t my fault? I understand paying for a certain period (length of repair) but to have to pay for a back order? I highly disagree with that and think it’s ridiculous and rough on anybody’s pocket. Again, the employee and stores were amazing to me, it’s just the principle of what I said above. More
by fearlessguz
Employees Worked With
December 11, 2024
Good coffee in waiting area, friendly staff, the work is performed on a timely manner. performed on a timely manner. More
by 93SEVILLE
Employees Worked With
December 09, 2024
Nicole is amazing at her job and is super helpful! ! Would recommend this place to other people! ! Would recommend this place to other people! More
by tamaki
December 09, 2024
Every time I come to the dealership, they staff is always super helpful and always smiling. I love Western Branch dodge!! super helpful and always smiling. I love Western Branch dodge!! More
by racqueldvs
Employees Worked With
