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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
972 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 972 reviews
October 31, 2024
Very poor. Your customer didn't seem to be aware of anything concerning Ram trucks. He misled me costing me an additional $100 Your customer didn't seem to be aware of anything concerning Ram trucks. He misled me costing me an additional $100 More
by dougknight10
Verified CustomerEmployees Worked With
Neither of these reps. It was a gentleman with a patch over one eye
October 30, 2024
Our rep, Mike was very nice and always responded to my calls & inquiries in a timely manner. Had to bring car back to later fix the main issue as it was hard for the tech to pinpoint the issue. Overall, e calls & inquiries in a timely manner. Had to bring car back to later fix the main issue as it was hard for the tech to pinpoint the issue. Overall, everything was fixed. Unfortunately it was a $1900 expense overall. More
by Jeep-Hill
Employees Worked With
Mike Anderson
October 29, 2024
Day after I picked up my truck the engine light came back on and still is all the time on and still is all the time More
by zzanimalzzAnimal
Employees Worked With
October 29, 2024
My appointment was at 10am for oil change and state inspection. I didn’t have to wait long. Took about an hour inspection. I didn’t have to wait long. Took about an hour More
by scg1211
October 29, 2024
Great place to have your vehicle serviced. They were very respectful and did what they said. They were very respectful and did what they said. More
by stevoo8763
October 28, 2024
Up charged car still not fixed went in store Starr got battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got tha battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got that fixed. $3400 later what I went in for still making noise I think they want me to trade cart in so they raised prices but my keep in great shape More
by jamalblizzard
October 28, 2024
I can’t judge the whole service dept. by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfac by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfaction. It’s pretty bad when you show them they are wrong and they still won’t do anything about it. More
by John Jacobs
Employees Worked With
Other Employees :
Haley, my service advisor or whatever ,she was great. Couldn’t ask for nicer person , very helpful.
October 26, 2024
Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. The service provided was excellent and it didn’t take long to start getting on my way. More
by turnercvt
October 25, 2024
I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More
by latarsherw
October 25, 2024
Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand new mirror they installed 2 days prior. That was 3 weeks ago. Crickets... More
by nstrawhand
Employees Worked With
Angela
