Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
964 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 964 reviews
December 20, 2024
Great service department. They found out what was wrong with my jeep and completed the work in a timely manner. They found out what was wrong with my jeep and completed the work in a timely manner. More
by jwat55
Verified Customer
December 19, 2024
This is a great service center with very knowledgeable people running the center. Easy to get and appointment. people running the center. Easy to get and appointment. More
by Ricky
December 19, 2024
Good experience. Good repair work and customer service. Took longer than expected to get my truck back but the work was done exceptionally well. Good repair work and customer service. Took longer than expected to get my truck back but the work was done exceptionally well. More
by info4crisp
Employees Worked With
December 19, 2024
Very nice people that push to accomidate your needs. Everything is being taken care of. Everything is being taken care of. More
by Bawhite
December 19, 2024
Friendly, knowledgeable and professional staff. Selection of vehicles was good and the Southern network of dealerships offers even greater choices. Selection of vehicles was good and the Southern network of dealerships offers even greater choices. More
by cssammons
Employees Worked With
December 19, 2024
Great Service. The worker were very friendly and helpful to me. Thanks for a great service experience. The worker were very friendly and helpful to me. Thanks for a great service experience. More
by harvey.mccoyjr49
December 18, 2024
Had a great experience at the dealership. Viewed one vehicle and expect to return for possible purchase. Viewed one vehicle and expect to return for possible purchase. More
by Sidney
December 14, 2024
Indeed, the CDJR Chesapeake service was far from exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my vehicle immediately for deficiencies correction because work was simply not done (e.g.: the coolant check). I highly recommend Southern CDJR Chesapeake personnel become familiar with MOPAR website requirements of the "Express Lane" service rather than staying on their own program. More
by SHAMGOLBA
Employees Worked With
December 14, 2024
Issue not resolved. Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple calls and texts later received no confirmation. Then spoke with the service manager directly and they stated it would 5-7 business days and that was over three weeks ago. We still have not heard from the service department with an update or way forward again after multiple calls and voicemails this week 13DEC24. More
by mdsvate
December 12, 2024
Just seem to be met with an attitude every time I come in to service even when I have an appointment to service even when I have an appointment More
by PDOG1480
Employees Worked With
