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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,120 Reviews

1,120 Reviews of Southern Chevrolet - Service Center

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May 09, 2025

They told me to drive through service center. When I got there and stood in line for about 30 minutes I was then told to drive the vehicle to the outside building for oil change. That could have More

by HERBROBINSON
Recommend Dealer
No
Employees Worked With
I made an appointment for an oil change. They told me to drive through service center. When I got there and stood in line for about 30 minutes I was then told to drive the vehicle to the outside building for oil change. That could have been told to me whe
May 08, 2025

As always great customer service. Took my truck in for recall service but ended up getting annual state inspection done. More

by elane716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Pulled up and the service personnel took care of my State Inspection right away. Then found out a recall is needed to perform on my Vette so a ticket was written and fix the matter.Just outstanding by the se More

by dmcsthompson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Holloman (Service Advisor)
May 04, 2025

The customer service was excellent, they were very fast with the services I got and were very polite and helpful More

by KENNY.405
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
May 03, 2025

Left my dip stick half out. Next day engine light came on and oil inside my hood More

by cmccray1981
Recommend Dealer
No
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
May 01, 2025

I was very pleased with attention given to my vehicle, they kept me informed of my progress and offered me the option for more work that I will have done in the future More

by Chief18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Attention, friendly and felt welcomed. Nacy took care of everything. I will make this my service center in the future. More

by JCUTTER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

No communication was left not knowing if my truck was done not happy missed work More

by boyceforbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Southern Chevy has been wonderful to work with. Very efficient, hospitable and friendly service. They always take great care of my car. More

by nitika_tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John; Stephen
April 29, 2025

The actual service technicians are great, but the communication, timeliness, and friendliness of the service advisors is absolutely abysmal. My car was there for over 2 weeks for a starter replacemen More

by lauren.d.chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy
1
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