Southern Chevrolet

I had a great experience purchasing my car from this dealership. From the beginning, the staff was friendly, professional, and easy to work with. They made the entire process straightforward and stress- dealership. From the beginning, the staff was friendly, professional, and easy to work with. They made the entire process straightforward and stress-free, without making me feel pressured. The vehicle was exactly as described, and the team was knowledgeable and helpful throughout the purchase. They answered all of my questions, worked with me to find the right deal, and made sure everything was taken care of before I drove off the lot. I’m very happy with my purchase and would definitely recommend this dealership to anyone looking for a vehicle. Great customer service and a smooth buying experience! More

Well my check in and check out experience was great. But the work was not satisfactory. I purchased deflectors from GM and had them delivered and installed at your location. I initially received a text But the work was not satisfactory. I purchased deflectors from GM and had them delivered and installed at your location. I initially received a text stating I would have to return them cause the wrong ones were ordered. I am Thinking how was that when I ordered them straight through myChevrolet app using my vin number. Then I get a text stating they got them to fit. I picked up my car not really looking at how they got them to fit. It wasn't til I waited the 72 hours before rolling down my windows til I realized they were installed incorrectly. My rear passenger window would not go up all the way. So I found the window was hitting the deflector that's why it would not close. I then looked at all of them and seen that the rear deflectors were not installed correctly. I purchased in channel deflectors and they way they were installed was half in channel and the other side was tape on. I would have preferred if they didn't know how to install them to have just not installed them. I have contacted GM and ensured the correct ones were sent to the and they assured me. I am waiting for them to get back to me to see what can be done. More

Everything that was asked to be done to my vehicle was done on schedule. The person at the Counter for receiving vehicles was friendly and courteous. done on schedule. The person at the Counter for receiving vehicles was friendly and courteous. More

Took 4+ hours to get state inspection. Scheduled a 10am apt and left after 2pm. Was not given any updates till I asked. Scheduled a 10am apt and left after 2pm. Was not given any updates till I asked. More

The experience at southern Chevy was amazing Tony was very attentive and went out of his way to make sure every need was met and exceeded and I would recommend him to anyone he’s fresh in the game but th very attentive and went out of his way to make sure every need was met and exceeded and I would recommend him to anyone he’s fresh in the game but the way he acts and carries himself you’d think he was a seasoned professional I will be recommending him to everyone I know More

Long wait for just an oil change. When texted for an update I never got one. For some reason my tire rotations are not covered anymore and I haven't paid for one When texted for an update I never got one. For some reason my tire rotations are not covered anymore and I haven't paid for one More

It started off horrible. I had a 2:20 appointment arrived at 1:55 my vehicle was not ready until after 6:00. So, making an appointment didn't help the customer. It took the y I had a 2:20 appointment arrived at 1:55 my vehicle was not ready until after 6:00. So, making an appointment didn't help the customer. It took the young female to make things right she didn't charge for the service oil change and since she noticed my inspection was due she added that as well. She actually saved me from having to wait twice. She's the only reason I'm not given all ones on this survey. Bravo Zulu to her for saving the day! More

Had a problem with my truck while on vacation they did a great job taking care of it great job taking care of it More

They worked on my vehicle and I don't understand how they did not fix the middle part of my Air conditioner it's still leaking it's feel like I was ripped off it was a half xxx job to me did not fix the middle part of my Air conditioner it's still leaking it's feel like I was ripped off it was a half xxx job to me More

Saphyre was very friendly and was able to provide me with the status of my vehicle and a list of upcoming future repair needs. the status of my vehicle and a list of upcoming future repair needs. More