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Southern Chevrolet

Chesapeake, VA

4.4
2,176 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,176 reviews

June 19, 2026

Very professional and accommodating They assisted and corrected a few issues that I was having without an appointment. The Lead Technician actually came to the service lane and corrected the issues, whic More

by RMS
Recommend Dealer
Yes
Employees Worked With
Sapphire
Jun 22, 2026 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2026

I brought my vehicle in for a GM service update. They didnt want to do the service. When I arrived to pickup my vehicle after waiting over 6 hours they told me they were in fact finishing up the ser More

by ancshaw42013
Recommend Dealer
No
Employees Worked With
I worked with Saphyre Garbett and the Service Manager I didnt get his name
Jun 22, 2026 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2026

Went to fast lane first was a little lost and the female there had a nasty disposition and I was sent to service and when i arrived she said you need to go next door. I said she sent me here and then she lo More

by KARENNEW4
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
Jun 19, 2026 -

Southern Chevrolet responded

Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 18, 2026

Excellent service, the only setback was shuttle service, that was a great service for folks to get ride back home or work.. More

by rashad15@msn.com
Recommend Dealer
Yes
Employees Worked With
Meagan
Jun 19, 2026 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

June 18, 2026

Everything went well! The customer service was great! We had a state inspection performed on the vehicle. More

by B J
Recommend Dealer
Yes
Jun 19, 2026 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2026

Had to take my car back in because some services were not performed on my initial appointment and were overlooked. Was told it would take 2-3 hours and took 8-9 hours More

by CHRIS.TREAGER
Recommend Dealer
No
Jun 18, 2026 -

Southern Chevrolet responded

We value and appreciate your business, Chris. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 17, 2026

I had an appointment at 7:15a. When I made the appointment I told the advisor that I had to be at work by 10:30a. She assured me that I would be done in more than enough time. Need More

by Matteahunter
Recommend Dealer
No
Jun 18, 2026 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Mattea. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 17, 2026

Overall, it was good. I would've liked for my advisor to have checked me out. More

by SHELBYCARSWELL
Recommend Dealer
Yes
Employees Worked With
The man
Jun 18, 2026 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 17, 2026

Nancy Gennarelli always makes me and my family feel like valuable customer Outstanding Superstar great More

by tolbert_andre
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
Jun 18, 2026 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2026

Very easy to schedule appoints. Great, friendly staff who get the job done quickly and efficiently! More

by KWEASELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Korchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!